Communications with the DLO services are down
Hi I'm getting the following message after installing the DLO 7.0 console on a windows 2008 server. Communications with the DLO services are down. Check to see if DLO services are running on 'DLOServer' This happens when I try to launch the console. I am in the process of testing an upgrade from version 7.0 to a newer version and I am trying to install the DLO 7.0 console on a new separate test server. I have tried the suggestions in the below article and I am still getting the above message https://support.symantec.com/en_US/article.TECH189096.html The Symantec DLO services are all running and running with the accounts shown below: SQL Server (DLO) - Adminstrator Account Symantec DLO Administration Service - Administrator Account Symantec DLO Maintenace Service - Local System Any help is greatly appreciated Thanks Jimmy
Move DLO storage to new location on VM's
Hi. First post, so please be gentle ;-) Current configuration. We have a Windows 2008 server running DLO7.5 with about 900 users (lets call it SRV-A), this server does NOT hold the user backup data. All data is backed up via a share to another server, lets call the other server SRV-B) Both SRV-A and SRV-B are VM's running on the same ESX We want to get rid of SRV-B as it happens to be running Windows 2003, so need to get rid of it. As there is quite a bit of storage datasets involved we wanted to avoid trying to copy the data. The user storage is held on a number of datastores\drive letters\shares on SRV-B we want to move one by one, just in case it goes horribly wrong. Our approach was to disconnect the storage datastores from SRV-B and attach to SRV-A, then just go on the DLO console and change the location to point to the new local storage which has the data already there. Simple we thought. We set up a small piece of test storage, added a user, performed so backups then moved the storage. Storage came across OK and permissions were not as they were but we can amend. Went onto the DLO server create the new storage location, that worked OK. We then tried to use DLO console to move the user (we did think a simple change in "automated user assignments" would help but it didn't.) we got a message that this wasn't possible "Authentication failed for source storage, Error. The Device is not connected" Obviously as we have moved the source!! But there is an option to reassign if the server will be permanently unavailable, which it wont be as we have moved the storage so we click yes. Failed again as the data was already there. "Destination network user data folder already exists"!! Help: Hopefully the above explains what we are trying to do, I have seen others on the forum with similar requests but not seen any answer. I am hoping there is a simple way to do this and maybe we have missed a step, copy the data with DLO is not a good option as we would temporarily need twice the storage and there is a lot of it 5TB+. Cheers.