EV Client Reset for MAC book
Hi All, We are facing issue while accessing archived mails which contains attachment in Mac book using outlook 2011. When we face similar issue in windows, we used to reset EVclient on windows machine. In Macbook, how can we reset EV client and access archived mail with attachement without any issue. Regards, Vipul588Views0likes5Comments
SQL-Query listing ArchiveName, ArchivedItems, ArchivedItemsSize for users in certain OU
Hi, Since I'm not a genius with the SQL querys I'm asking your help. I need a query that lists ArchiveName, ArchivedItems, ArchivedItemsSize for users in certain OU. Thereare 3 Vaultdatabases that this query has to take in to count. I have no idea how to put this query together, please help. Sani B.Solved785Views1like4CommentsEV10 - get location of item from savesetid
Hello all, I am upgrading indexes using EV10SP4CHF2. In one region, I get many 28998 errors (Retrieval of a saveset failed) The error is: Retrieval of a saveset failed. Reason: The system cannot find the path specified. (0x80070003) Saveset Id: 138000000000000~200002162158210000~0~E103DD990AB34D6E9046124089DF499 Vault Id: 166B4569EA834794C965D8AAE9B5421BC1110000VAULTOC Index Sequence Number: 10195 Internal Reference: Fetching Saveset for indexing Is it possible to find the location on disk for this item? I can then check if the item does exists, and if not, check to see if it is still available in a backu somewhere. Anyone having a SQL query possible of the above? Thanks. GertjanSolved1.1KViews1like3Comments
Duplicate Email in Outlook after Legal Hold activation
Hi everyone, I have a big issue with my Enterprise Vault infrastructure. Last week, i activated the Legal hold on several mailboxes. (Using this answer :https://www-secure.symantec.com/connect/forums/litigation-hold-procedure) During the week-end, the database has grown a lot... and every items in users mailboxes got duplicated. (Email, Calendar items, etc...) In another thread (this onehttps://www-secure.symantec.com/connect/forums/getting-duplicate-emails-when-trying-archive-emails-outlook), it's said that that kind of thing happen when no option are selected in the policy. My purpose was to set legal hold on several mailboxes and "don't touch" the original.(it seems to worked... before i discover the duplicate items) Can anyone help me before i contact the support ? Does someone know a way to eliminate the duplicate and get back to normal ? ThanksSolved1.6KViews0likes7Comments
EV Outlook add-in error
Hi, I have encountered an EV Outlook add-in issue that I haven't sen before. The Installation is EV 1.0.0.4, Outlook add-in 10.0.0.4 and Exchange 2010. For one of the pilot users an error pop up appears when opening an archived item within Outlook (2010). The error is an Outlook Forms error saying that "To help prevent malicious code from running one or more objects in this form were not loaded." After clicking ok to the pop-up the archived item opens and appears to be fne. I'm guessing that this is a security setting in Outlook but can't figure out exactly what it is. Anybody seen this and have a fix?Solved2.5KViews0likes3CommentsProblem with PST import in Enterprise Vault
Hi There I am trying to import a PST into our Enterprise Vault (10.0.3) and it is failing every time. The log file generated is this Start Time : 21/03/2014 4:38:48 PM Initialization File : \\immihumnap01\NotesArchives\evpm-03-18-2014-MD-02.ini ============================================================================ 04:38:49 Processing PST file: \\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst PST migration option settings: PST File: \\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst Vault: 1E2D13D9F6328C94DB5AC1C13E591E4191110000evserver1 Exchange Mailbox: /o=immi/ou=exchange administrative group (fydibohf23spdlt)/cn=recipients/cn=prmdcofcc Retention Category: 189E475016881914F924E2E5675D9D6891b10000evserver1 Mailbox Folder: Server Computer Name: evserver2 Shortcut Mode: NOSHORTCUTS Include Deleted Items: 0 Set PST Hidden: 0 Set PST ReadOnly: 0 Compact PST: 0 Delete PST: 1 Cancel Mailbox AutoArchive: 0 PST Language: WESTERN EUROPEAN 04:38:51 PST Migration failed. Check the Application Event log on the computer running the MigratorServer for possible errors. ============================================================================ ============================================================================ Summary: Number of PST migrations performed: 1 Number of PST migrations completed successfully: 0 Number of PSTs partially processed: 0 Number of PST migrations failed: 1 Number of PST migrations unprocessed: 0 Number of PST migrations processing incomplete: 0 New initialization file generated: \\immihumnap01\NotesArchives\evpm-03-18-2014-MD-02_1.INI Review the new file, fix any problems and run Policy Manager with this new initialization file. End Time : 21/03/2014 4:38:51 PM Looking at the event log gives me this info Abnormal error occurred PST file: \\immihumnap01\notesarchives\AU\IMMI\ACT\Mark Dominick.pst Archive Name: [ ] Vault Id: 1E2D13D9F6328C94DB5AC1C13E591E4191110000evserver1 Reference: SW/MI For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error=V-437-6593 I know the Reference SW/MI means something but cant find a list of references. I've run a DTrace on EVPM and MigratorServer but it doesn't give too much info 5116:49:06.176 [12828](MigratorServer)<7344>EV:L{CMigrator::GetUserAccount} (Exit) 25216:49:06.176 [12828](MigratorServer)<7344>EV~EEvent ID: 6593 Abnormal error occurred | |PST file: \\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst |Archive Name: [ ] |Vault Id: 1E2D13D9F6328C94DB5AC1C13E591E4191110000evserver1 |Reference: SW/MI | 25316:49:06.176 [12828](MigratorServer)<7344>EV:L{CMigrator::Deinitialise} (Entry) (I'e removed all theother lines) The only thing I can see is that the Archive Name is blank yet I've specified it in the .ini file [Directory] DirectoryComputerName= EVSERVER1 SiteName = IMMI [PSTDefaults] MigrationMode = Process ServerComputername = evserver2 PSTLanguage = Western European ShortcutMode = NoShortcuts SetPSThidden = false SetPSTReadOnly = false CompactPST = false DeletePST = true IncludeDeletedItems = false ArchiveNonExpiredCalItems = true [PST] FileName=\\immihumnap01\NotesArchives\AU\IMMI\ACT\Mark Dominick.pst ArchiveName=Mark DOMINICK Not sure where to check next. I've made sure I'm using the VSA account and also tried a manual import via the GUI also without success. Cheers PeterSolved2.5KViews4likes5Comments
EV 10 server CPU assignment on Virtual Machine
Hi people, I need your suggestion here to know which combination can give more or better performance for a Windows Server 2012 R2 Virtual Machine for EV 10 install ? Option 1: Number of virtual sockets: 4 Number of cores per socket: 1 Option 2: Number of virtual sockets: 2 Number of cores per socket: 2 Option 3: Number of virtual sockets: 1 Number of cores per socket: 4 Based on this page:http://www.symantec.com/business/support/index?page=content&id=HOWTO57928 Thanks in advanceSolved1.1KViews2likes6Comments
EVSVR - extract multiple files in batch mode
Hi EV 9.0.2 I need to use EVSVR to extract 1000s of files. e.g. evsvr interactive ds 1B12861C18E81BC4DAF1E6A2602E0ECBF1110000vaultamericas 201408168190507~201408160406260000~Z~71512988DF16F834B22D4E4BDA47F0B1 -o D:\temp ds 1A37922FFA291944494A84F24515820B91110000vaultamericas 201407115080514~201407101212130000~Z~801C56B92B9DB9BCDE62A2019F4EC7E1 -o D:\temp How can I do this in a big batch? Obviously I don't want to copy/paste 1000s of times. thanksSolved2.2KViews1like8Comments
Report on how much EV will expire on a certain date?
Hi, We started using EV 7 in 2007 and upgraded to version 9 in 2012. We set retention to 7 years. So sometime this year it is going to delete some expired items. My question is, is there a way to find out how much data will be expired or deleted on a given date. Can we predict or report on how much will be expired in the year 2014? Also, I read somewhere that after doing an upgrade, all historical trend is gone. Is it true? When I ran an "Items Archival Rate" report for 2007, it doesn't look right at all. Thanks. GogetaSolved2.2KViews1like7Comments
EV Client Reset for MAC book
Hi All, We are facing issue while accessing archived mails which contains attachment in Mac book using outlook 2011. When we face similar issue in windows, we used to reset EVclient on windows machine. In Macbook, how can we reset EV client and access archived mail with attachement without any issue. Regards, Vipul
