Unable to establish trust with...
I just recently installed Backup Exec 2012 on Windows 2003 std ed, the problem that I have is that I could not establish trust with a server domain controller if the credentials of the user are not an Administrator of the domain, the backup on this same server with the previous version was made with an user of the group backup opertator. The message error is: Calling Method 'setservertrust' BEMSDK Method 'MediaserverAdvertisementUpdate' BEMSDK Failure Code: -5363831117:X8
Backup Exec Server does not start
After migration from Backup Exec 2010 to BE 2012 SP1, the Backup Exec Server Process (beserver.exe) does not start anymore. Therefore is not possible to connect to the Backup Exec Application. In the MS Event Log the following Message is logged: Application: beserver.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00000000014B44EC If the service is startet from the service Window it terminates with error 1067. I would be glad if someone can provide me helt soon.
SOLVED: 2010 Beutility shows server paused, devices does not.
EDIT: I called Symantec support and they tracked it down to Symantec Hotfix 354913. In Windows Server 2008 R2 you'll need to go to Programs and Features under Control Panel, click on "view installed updates" then go down to the Symantec section. Locate Hotfix 354913. This will stop your BUE services, remove the hotfix and then start up your services again. Then open up BUE, go to devices, right click on your server name and select pause again. This time I did not get any errors, it just paused it. I then right click on my server name and unpaused it. Then I went back into BEUtility and refreshed the view and confirmed that the server status had changed from "server paused" to "running". We then ran a export, import and quick erase, all task that were not working with this issue that were once again functioning as desired. ***************************************************************************** Out of the blue yesterday it started that my Backup Exec 2010 with all the latest updates running on a Server 2008 R2 Standard OS just stopped allowing me to import, export or erase tapes. Scheduled jobs seems to run without issue but without being able to import, export or erase tapes, I'll be out of available tapes soon. If i remove my tape library from my backup server and manually do a import or export, it works, but if I have the tape library connected via it's SAS cables, it tells me that it cannot complete the task as there is a lock on it from another source. The robot is a Dell ML6000. I spent 3 hours with Dell support today and have pretty well concluded that the issue is not the robot. He suggested checking to see if the server status was paused under the devices tab and it does not show that it is. If I launch BEUtility it does show "server paused" under status though. As a number of post out there suggest, I right clicked on the server name under devices and click on "pause" and it comes back with a message stating "Unable to pause servername" when I click on "OK" though it shows the status of the server as paused. Then if I go and right click again to unpause it, it pops up a error stating "Unable to resume servername" and again if I click on "OK" it does actually change the displayed status as unpaused but any jobs that were in a hung state still don't run anyway. I've rebooted the server numerous times and verified all the services are started. As I started off with, this server was working perfectly for a few months as is and nothing was changed or done that provoked this to my knowledge. I'm at a total loss. Is there any other way to try and force this server to unpause?
