Migrating PST creates multiple Calndars in outlook
we've recently been rolling out enterprise vault for excahnge version 9 throghout our environment. it iahs integrated with our systems really well and we've only had minor issues I've now reached the tedious and painful stage of migrating existing pst files into the new archives. this worked effectively in trial/test, now i'm picking up the server stored PST files held in the head office of our organisation and our users are reporting strange behaviour with their caendars: we've chosen to import shortcuts from PST files to a folder called "legacy archives" and then to place each archive seperately (not merge) this creates a tree structure containing the archvied calendars from the original PST file, all seems fair so far except that, if a user browses their calendar they can see all of these calendars and there is no way of diferentiating between these. (see attached). i'v tried to hunt around and find a way of importing the archived calendar entries (PST files are being deleted afterwards so caldendar entries must not be ignored). we cannot have our users opening multiple calendars and making entries into the wrong one, nor do we want them to be confused by the sight of many calendars. what do people usually do to prevent this from heppening? Thanks MikeSolved1.2KViews0likes4Comments
Index Admin Service won't start: error 41312, 41335
hello, today the index service starts with error, dtrace and eventlog says: An error occured while trying to start indexing engine. Further error details include: '<exception name="service-command" stack-trace="//scope/set-var[@name='result']/scope///function[@name='Index Volume-broker-status']/scope/scope/function[@name='Index Volume-broker-command']/scope/scope///exception[@name='service-command']" xmlns="urn:/Index Engine/objects">invalid run node provided</exception>'. what does it mean ? It's EV V.10.02. on W2008 R2, single installation.Solved1.4KViews0likes4CommentsClient-drive PST migration failling
Hi, I have an undergoing PST migration to Enterprise Vault 10.0. For the migration I am using the Client-Driven migration. For some of PST files, the migration starts and then after processing several chunks, if fails and changes the migration status to "Migration Failled". The migration for those PST never resume, despite I have changed the status back to "Ready to Copy" and restarted the search on the client. The migration only resumes, and starts from the beginning,after executing the steps on the link "https://www-secure.symantec.com/connect/forums/client-pst-migration-haspstchunkmigrated-issue", but again fails on the same place. I have executed a scanpst on the file, that found no problems. I have executed a dtrace capture and when the migration fails the following error is recorded on the log: "764895 14:38:24.976 [12644] (MigratorServer) <11800> EV:H{AddAttachmentListToMsgBody:#2415}MemoryAllocationException: [Dynamic Memory allocation has failed on Line: 1937]" On the event viewer arround same time the following error is recorded: Log Name: Application Source: Application Error Date: 08-02-2013 14:38:26 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: XXXXXXX Description: Faulting application name: MigratorServer.exe, version: 10.0.0.1316, time stamp: 0x4e13728b Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f Exception code: 0xc0000374 Fault offset: 0x000ce6c3 Faulting process id: 0x3164 Faulting application start time: 0x01ce0609f1ce9323 Faulting application path: C:\Program Files (x86)\Enterprise Vault\MigratorServer.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 31cf2ae1-71fd-11e2-baf6-005056990009 I have already openned a case on support, but its taking long time and no route to the cause, and despite a couple of webex sessions with a support technition, had to be me to find the error evidences with the dtrace. Has anyone seen these errors, and can point me to the right direction? Best regards Paulo Rodrigues1.3KViews1like9Comments
Upgrade from 9 32 bit to 9 64 bit question
This is the process I am going to follow to move my EV server from a phsycal 32-bit box to a virtual 64-bit one. I wanted to double-check with someone to see if I am missing anything. My current version is 9.0.2. 1. Build new target EV server (Windows 2008 R2) with a different name 2. Stop EV services on source server 3. Run Server Settings Migration Wizard on source server 4. Copy wizard's output to target server 5. Copy any locally stored data to the target server 6. Turn off the source server 7. Rename target server with same name as source server 8. Attach SAN drives to target server 9. Install EV 9.0.2 64-bit on target server but do not configure EV 10. Run Server Settings Migration Wizard on target server 11. Turn on EV services Note: all paths on target server are the same as source server After about a week of "normal" operation, upgrade to version 10 Question: Should I convert the 32bit indexes from my source server before or after I upgrade to version 10? thank youSolved840Views2likes5Comments
Citrix - Outlook Not Exiting
Hi, I am running Citrix XenApp 6.0 on Windows 2008R2 Servers. I have Outlook 2010 installed on the Citrix servers and am publishing Outlook. I have the Symantec Enterprise Vault HTP-only Outlook Add-In Version 9.0.1342 installed. I have conquered the whole scripting issue that crops up in Citrix. I have one slight problem: We have Outlook configured to prompt for deletion of the deleted items folder on exit. Sometimes when we choose yes, the deleted items delete but Outlook will not exit. Exiting Outlook then requires another click on the "x" to close it. I have verified that this does not happen when I disable the EV add-in. With the EV add-in enabled it happens about 50% of the time. I can not see any related events in any of the event viewer logs. I'm kind of stumped with this. I would look at any client logs, but I'm not sure where they get created. Has anyone seen this kind of behavior before - either in Citrix or on a regular desktop? Thanks. -John1.7KViews0likes15CommentsCan I use Server Settings Migration Wizard to move from EV9 32-bit to EV9 64-bit?
I am running EV 9.0.2 on a 32-bit server. Can I use the migration wizard that comes with EV 10 to move to EV 9 on a 64-bit server or do I have to follow the manual process? My plan is to later ugrade the 64-bit 9 version to 10. Should I skip EV 9 64-bit and migrate directly from 9 32-bit to 10 64-bit? What is best practice in this situation? Thank you.Solved519Views0likes1CommentRestoring Archived Item from NetBackup Failed after EV Server Moving
Hello After moving an EV Serverto newserver we are not able to restore archived item from secondary storage usingNBUMigrator. The infrastructure is composed of EV Server 2007 SP6 used only for FSA archiving, NetBackup 6.5.3 and SQL Server 2005. We moved the EV Server to new Serverwith new name and new IP Address, after the moveaction we can Archive Item toprimary storage and we can also restore items archived from the primary storage but when we recal itemsmigrated toWith NetBackup it fails. The Windows Event Log records the following Errors andWarnings foritem that should be restored: TheNetBackup Client log shows this message at the operation end (the real name of theEv Server is changed with <EVSERVERNAME>): 20:05:35.864 [4216.376] <2> bsa_bplist: end_date = (null) 20:05:35.864 [4216.376] <2> bsa_bplist: Request = root root <EVSERVERNAME> <EVSERVERNAME> <EVSERVERNAME> NONE 0 3 999 0 4294967295 4 4 1 0 1 0 24 -1 -1 3 0 en en en en en 0 2 0 0 0 20:05:35.864 [4216.376] <4> bsa_bplist: Filepath = / 20:05:36.379 [4216.376] <2> dbc_get_string: Output = EXIT STATUS 20 20:05:36.379 [4216.376] <16> bsa_QueryFile: ERR - bsa_bplist() failed 20 20:05:36.379 [4216.376] <8> : -Wrn- 000-771136.000 XBSA_RetrieveFile:Premature exit of while loop, step 1, status = 3 20:05:36.379 [4216.376] <4> VxBSAEndTxn: INF - entering VxBSAEndTxn. 20:05:36.379 [4216.376] <4> VxBSAEndTxn: INF - Transaction being COMMITED. 20:05:36.379 [4216.376] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_LOG_DIRECTORY 20:05:36.379 [4216.376] <4> VxBSAGetEnv: INF - returning - 20:05:36.379 [4216.376] <4> VxBSAEndTxn: INF - Cleaning directory: <C:\Program Files\Veritas\NetBackup\Logs\exten_client> 20:05:36.379 [4216.376] <4> delete_old_files: entering delete_old_files. 20:05:36.379 [4216.376] <4> VxBSATerminate: INF - entering VxBSATerminate. 20:05:36.379 [4216.376] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_DEBUGFD 20:05:36.379 [4216.376] <4> VxBSAGetEnv: INF - returning - When i run DTrace on theEV Server withthe following configuration : Enabled Trace options Id Name Detail Include Events 41 - EVStgOfflineOpns Verbose Yes 79 - StorageFileWatch Verbose Yes I can see that the log register the following : 296 19:43:23.525 [5368] (EVStgOfflineOpns) <10936> EV-L {StorageOfflineOpns} Queueing file request | FileRequest: Identifier = 5D5EFD0FD68B2343B62E50294C84473020050201COLLECTION69747, PartitionEntryId = 15D5EFD0FD68B2343B62E50294C8447301q10000<EvSiteAlias>.<Domain.Lan>, PartitionGUID = 5D5EFD0FD68B2343B62E50294C844730, SecondaryLocation = , RelativeFileName = 2005\02\01\Collection69747.CAB, MigratedFileId = 5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB, Destination = \\<NetAppServer>\Archive09$\EvaultStore009\2005\02\01\Collection69747.ARCHCAB, RequestTime = 17 Dec 2012 19:43:23.525 297 19:43:23.525 [5368] (EVStgOfflineOpns) <10936> EV-H {StorageOfflineOpns} Waiting for completion of file request for upto 40 seconds | FileRequest: Identifier = 5D5EFD0FD68B2343B62E50294C84473020050201COLLECTION69747, PartitionEntryId = 15D5EFD0FD68B2343B62E50294C8447301q10000<EvSiteAlias>.<Domain.Lan>, PartitionGUID = 5D5EFD0FD68B2343B62E50294C844730, SecondaryLocation = , RelativeFileName = 2005\02\01\Collection69747.CAB, MigratedFileId = 5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB, Destination = \\<NetAppServer>\Archive09$\EvaultStore009\2005\02\01\Collection69747.ARCHCAB, RequestTime = 17 Dec 2012 19:43:23.525 298 19:43:23.525 [5368] (EVStgOfflineOpns) <7252> EV-M {StorageOfflineOpns} File request being actioned | FileRequest: Identifier = 5D5EFD0FD68B2343B62E50294C84473020050201COLLECTION69747, PartitionEntryId = 15D5EFD0FD68B2343B62E50294C8447301q10000<EvSiteAlias>.<Domain.Lan>, PartitionGUID = 5D5EFD0FD68B2343B62E50294C844730, SecondaryLocation = , RelativeFileName = 2005\02\01\Collection69747.CAB, MigratedFileId = 5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB, Destination = \\<NetAppServer>\Archive09$\EvaultStore009\2005\02\01\Collection69747.ARCHCAB, RequestTime = 17 Dec 2012 19:43:23.525 299 19:43:23.525 [5368] (EVStgOfflineOpns) <7252> EV-M {StorageOfflineOpns} Creating instance of Migrator object with ProgId = NBUMigrator.Migrator, PartitionEntryId = 15D5EFD0FD68B2343B62E50294C8447301q10000<EvSiteAlias>.<Domain.Lan> 300 19:43:23.557 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf06 000-769803.000 RetrieveFile API:Entered 301 19:43:23.557 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf05 000-769803.001 QueryParms :Querying NBU_Trace status = C0041AA3 302 19:43:23.557 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf06 000-769803.002 XBSA_MThread :Preliminary IsStopping() check 303 19:43:23.557 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf04 000-769803.003 XBSA_MThread :Successfully loaded xbsa.dll, handle = 7E4F0000 304 19:43:23.557 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf04 000-769803.004 XBSA_MThread :Successfully created function thread 305 19:43:23.557 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf06 000-769803.005 XBSA_RetrieveFile:Entering... 306 19:43:23.557 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf05 000-769803.006 ParmScan :Scanning 'EV_Policy=EV_Default_Policy' 307 19:43:23.557 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf05 000-769803.007 ParmScan :Scanning 'EV_FileId=5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB' 308 19:43:23.557 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf05 000-769803.008 ParmScan :Scanning 'EV_FilePath=\\<NetAppServer>\Archive09$\EvaultStore009\2005\02\01\Collection69747.ARCHCAB' 309 19:43:23.572 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf06 000-769803.009 XBSA_RetrieveFile:Using base date = 01287065347 (unparsed = 01287065347) 310 19:43:24.182 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf05 000-769804.000 XBSA_RetrieveFile:Beginning bracketed search 311 19:43:24.182 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf06 000-769804.001 XBSA_RetrieveFile:Time bracket is +- 15 minutes 312 19:43:24.182 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf06 000-769804.002 XBSA_RetrieveFile:Bracket start time = Thu Oct 14 15:54:07 2010| 313 19:43:24.182 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf06 000-769804.003 XBSA_RetrieveFile:Bracket end time = Thu Oct 14 16:24:07 2010| 314 19:43:25.604 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf06 000-769805.000 XBSA_RetrieveFile:Time bracket is +- 125 minutes 315 19:43:25.604 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf06 000-769805.001 XBSA_RetrieveFile:Bracket start time = Thu Oct 14 14:04:07 2010| 316 19:43:25.604 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf06 000-769805.002 XBSA_RetrieveFile:Bracket end time = Thu Oct 14 18:14:07 2010| 317 19:43:27.041 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf06 000-769807.000 XBSA_RetrieveFile:Time bracket is +- 2940 minutes 318 19:43:27.041 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf06 000-769807.001 XBSA_RetrieveFile:Bracket start time = Tue Oct 12 15:09:07 2010| 319 19:43:27.041 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf06 000-769807.002 XBSA_RetrieveFile:Bracket end time = Sat Oct 16 17:09:07 2010| 320 19:43:28.463 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf06 000-769808.000 XBSA_RetrieveFile:Time bracket is +- 0 minutes 321 19:43:28.463 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf06 000-769808.001 XBSA_RetrieveFile:Bracket start time = Thu Jan 01 01:00:00 1970| 322 19:43:28.463 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf06 000-769808.002 XBSA_RetrieveFile:Bracket end time = Tue Jan 19 04:14:07 2038| 323 19:43:29.229 [5368] (EVStgOfflineOpns) <8816> EV:H NBU Migrator: -Wrn- 000-769809.000 XBSA_RetrieveFile:Premature exit of while loop, step 1, status = 3 324 19:43:29.229 [5368] (EVStgOfflineOpns) <10628> EV:H NBU Migrator: -Wrn- 000-769809.001 XBSA_RetrieveFile:Returning 00000003: System detected error, operation aborted. (step 2) 325 19:43:29.229 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf06 000-769809.002 XBSA_RetrieveFile:Exiting, rtn = 00000003 326 19:43:29.229 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf04 000-769809.003 XBSA_MThread :Thread has exited, rtn = 00000003 327 19:43:29.229 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf05 000-769809.004 PrintStrings :00BEF0C4 Returned from XBSA_RetrieveFile() 328 19:43:29.229 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf05 000-769809.005 PrintStrings : 0 = EV_Policy=EV_Default_Policy 329 19:43:29.229 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf05 000-769809.006 PrintStrings : 1 = EV_FileId=5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB 330 19:43:29.229 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf05 000-769809.007 PrintStrings : 2 = EV_FilePath=\\<NetAppServer>\Archive09$\EvaultStore009\2005\02\01\Collection69747.ARCHCAB 331 19:43:29.229 [5368] (EVStgOfflineOpns) <6724> EV:L NBU Migrator: Inf05 000-769809.008 PrintStrings : 3 = NULL 332 19:43:29.229 [5368] (EVStgOfflineOpns) <8816> EV:L NBU Migrator: Inf05 000-769809.009 PrintStrings : 4 = Error=00000003: System detected error, operation aborted. 333 19:43:29.229 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf05 000-769809.010 PrintStrings : 5 = NULL 334 19:43:29.229 [5368] (EVStgOfflineOpns) <6724> EV:H NBU Migrator: *Err* 000-769809.011 RetrieveFile API:Failed to retrieve file (error 00000003: System detected error, operation aborted.). Check the NBU Activity Monitor. 335 19:43:29.229 [5368] (EVStgOfflineOpns) <8816> EV~E Event ID: 6954 The 3rd party Migrator application 'NBU Migrator' has logged the following message: |Failed to retrieve file (error 00000003: System detected error, operation aborted.). Check the NBU Activity Monitor. | 336 19:43:29.229 [5368] (EVStgOfflineOpns) <10628> EV:L NBU Migrator: Inf06 000-769809.012 RetrieveFile API:Exiting, rtn = 80004005 337 19:43:29.229 [5368] (EVStgOfflineOpns) <7252> EV-H {StorageOfflineOpns} Exception: Error HRESULT E_FAIL has been returned from a call to a COM component. Info: Diag:HRESULT: 80004005 Type:System.Runtime.InteropServices.COMException ST: at KVS.EnterpriseVault.Interop.IMigrator.RetrieveFile(String PartitionGUID, String MigratedFileId, String AbsoluteFilename, IMigratorCallback pMigratorCallback)| at KVS.EnterpriseVault.StorageOfflineOpns.StorageOfflineOpns.ActionFileRequest(Object state) 338 19:43:29.229 [5368] (EVStgOfflineOpns) <7252> EV-H {StorageOfflineOpns} File request not completed | FileRequest: Identifier = 5D5EFD0FD68B2343B62E50294C84473020050201COLLECTION69747, PartitionEntryId = 15D5EFD0FD68B2343B62E50294C8447301q10000<EvSiteAlias>.<Domain.Lan>, PartitionGUID = 5D5EFD0FD68B2343B62E50294C844730, SecondaryLocation = , RelativeFileName = 2005\02\01\Collection69747.CAB, MigratedFileId = 5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB, Destination = \\<NetAppServer>\Archive09$\EvaultStore009\2005\02\01\Collection69747.ARCHCAB, RequestTime = 17 Dec 2012 19:43:23.525 339 19:43:29.229 [5368] (EVStgOfflineOpns) <10936> EV-H {StorageOfflineOpns} Exception: Error HRESULT E_FAIL has been returned from a call to a COM component. Info: Diag:HRESULT: 80004005 Type:System.Runtime.InteropServices.COMException ST: at KVS.EnterpriseVault.StorageOfflineOpns.StorageOfflineOpns.FileRequest.WaitForCompletion(ManualResetEvent StopEvent, Int32 TimeoutInSeconds)| at KVS.EnterpriseVault.StorageOfflineOpns.StorageOfflineOpns.RequestFile(String PartitionEntryId, String PartitionGUID, String SecondaryLocation, String RelativeFileName, String MigratedFileId, String Destination, Int32 TimeoutInSeconds) 340 19:43:29.229 [8532] (StorageOnlineOpns) <9936> EV~E Event ID: 6838 Failed to recall a Saveset from its Collection. |Reason: Unspecified error [0x80004005] |Relative Saveset Filename: 2005\02\01\15\200431000000000~200502011521220000~0.DVS |Relative Collection Filename: 2005\02\01\Collection69747.CAB |PartitionEntryID: 15D5EFD0FD68B2343B62E50294C8447301q10000<EvSiteAlias>.<Domain.Lan> |PartitionGUID: 5D5EFD0FD68B2343B62E50294C844730 |Partition Root Path: \\<NetAppServer>\Archive09$\EvaultStore009 |Secondary Location: (null) |Migrated File Id: 5D5EFD0FD68B2343B62E50294C844730+<NetBackupServer>+01287065347+2005\02\01\Collection69747.CAB |Reference: EVC/RSFC/CA | 341 19:43:29.229 [8532] (StorageOnlineOpns) <9936> EV~W Event ID: 16389 Unspecified error 342 19:43:29.244 [11168] (w3wp) <10432> EV~W Event ID: 6287 Unable to fetch item from "<EvServerAlias>.<Domain.Lan>". |Reason: Unspecified error [0x80004005] |Saveset Id: 200431000000000~200502011521220000~0~0C03A3AE7C1741258691EB8B960DA78 |Archive Name: Store021$|Archive Folder Path: \\<NetAppFiler>.<Domain.Lan>\Store021$\TMR\MONACO PHASE 2\5 - Photos\3 - Visite site Fév. 2005 - Ph. JEGOU |Reference: [GOAFS] | Can you help me to resolve this issue Best ReagrdsSolved1.2KViews0likes5Comments
Outlook add on for archiving does not appear for one user but works for another
Hi, I have anew user who cannot see the outlook add on's , XP machine, outlook 2007. It works under all other accounts except this one user. I have run the ResetEVClient.exe and Outlook Add-in-en.msi This has no effect. He is a new starter, If I open my mail on the same pc it works. I have recreated outlook profile but this has no effect. Any Help?Solved599Views0likes3Comments
Multiple Platform Internet Browser Support
There is something I don’t understand about the compatibility for Internet Browser support on multiple platforms in conjunction with Microsoft Exchange OWA roadmap in supporting multiple Internet Browser versions such as Firefox, Chrome and Safari. Why would Symantec not build support for multiple Internet Browsers or even have a Mobile Device App for iPhone, Android, Windows Phone. I think the Enterprise Vault community would receive such a compatibility with open arms. I know I would! It will give multiple solutions throughout the company for customers with Apple workstations or other platforms where Microsoft Internet Explorer is not supported. My question is: Why not? When? Are there BETA plugins to test? Thanks and regards,Solved1.2KViews0likes3Comments
Client-drive PST migration failling
Hi, I have an undergoing PST migration to Enterprise Vault 10.0. For the migration I am using the Client-Driven migration. For some of PST files, the migration starts and then after processing several chunks, if fails and changes the migration status to "Migration Failled". The migration for those PST never resume, despite I have changed the status back to "Ready to Copy" and restarted the search on the client. The migration only resumes, and starts from the beginning,after executing the steps on the link "https://www-secure.symantec.com/connect/forums/client-pst-migration-haspstchunkmigrated-issue", but again fails on the same place. I have executed a scanpst on the file, that found no problems. I have executed a dtrace capture and when the migration fails the following error is recorded on the log: "764895 14:38:24.976 [12644] (MigratorServer) <11800> EV:H{AddAttachmentListToMsgBody:#2415}MemoryAllocationException: [Dynamic Memory allocation has failed on Line: 1937]" On the event viewer arround same time the following error is recorded: Log Name: Application Source: Application Error Date: 08-02-2013 14:38:26 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: XXXXXXX Description: Faulting application name: MigratorServer.exe, version: 10.0.0.1316, time stamp: 0x4e13728b Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f Exception code: 0xc0000374 Fault offset: 0x000ce6c3 Faulting process id: 0x3164 Faulting application start time: 0x01ce0609f1ce9323 Faulting application path: C:\Program Files (x86)\Enterprise Vault\MigratorServer.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 31cf2ae1-71fd-11e2-baf6-005056990009 I have already openned a case on support, but its taking long time and no route to the cause, and despite a couple of webex sessions with a support technition, had to be me to find the error evidences with the dtrace. Has anyone seen these errors, and can point me to the right direction? Best regards Paulo RodriguesCitrix - Outlook Not Exiting
Hi, I am running Citrix XenApp 6.0 on Windows 2008R2 Servers. I have Outlook 2010 installed on the Citrix servers and am publishing Outlook. I have the Symantec Enterprise Vault HTP-only Outlook Add-In Version 9.0.1342 installed. I have conquered the whole scripting issue that crops up in Citrix. I have one slight problem: We have Outlook configured to prompt for deletion of the deleted items folder on exit. Sometimes when we choose yes, the deleted items delete but Outlook will not exit. Exiting Outlook then requires another click on the "x" to close it. I have verified that this does not happen when I disable the EV add-in. With the EV add-in enabled it happens about 50% of the time. I can not see any related events in any of the event viewer logs. I'm kind of stumped with this. I would look at any client logs, but I'm not sure where they get created. Has anyone seen this kind of behavior before - either in Citrix or on a regular desktop? Thanks. -John