Incomplete Job Alert Reporting on All Policies
As each of our NetBackup 7.5.03 media servers are in different offices and managed by specific IT staff, we have several incomplete job alerts configured for each of our media servers. However, we found that all incomplete job alerts were reporting for all incomplete jobs, regardless of which server reported the incomplete job. I found that all policies were selected for all alerts, so I fixed this by selecting the office specific servers for each of the incomplete job alerts as appropriate. However, after saving these changes for each of the policies on Friday morning, I found that all the alerts reverted back to selected all policies for all offices this morning. We did restart the master sever Friday afternoon, but I would not think this would cause the issue. I did "save" each one andwent back to verify that each one was correctly set (Friday morning). But, sometime prior to Saturday @10AM these alerts changed and an incomplete job for one of our offices was reported by all alerts (my manager was flooded by these emails as she receives all alerts). To my knowledge no one changed the alerts, so I assume something in NetBackup reverted the alerts back to their original state - possibly the master server reboot (planned reboot to turn logging back off for another unrelatedissue). Does anyone know what may cause this? Just to add, in OpsCenter I created a view for just my office policies and changed my office incomplete job alert to use that view (instead of default viewing allpolicies), then checked the policies. I wouldn't think changing the view would "fix" anything, but figure I would try it. Thanks, Matt
No SNMP from OpsCenter
I am trying to monitor Netbackup through SCOM 2007 R2, but I am not receiving any traps. My environment: Symantec NetBackup 7.1.03 Symantec OpsCenter (on a Windows Server 2008 R2 box w. Quad cpu and 16Gb ram) SNMP on OpsCenter: - Security tab: - - community: public, READ CREATE - - Accept SNMP packets from: SCOM ip, OpsCenter ip - Traps tab: - - Community: public - - Trap destinations: SCOM ip, OpsCenter ip (OpsCenter ip is for testing the snmp) SCOM server receives traps from other machines, so SNMP on public is working on the SCOM server. Management Pack for Symantec NetBackup is installed, and the OpsCenter is discovered. Also, the MIB files has been compiled on the SCOM server. I have started SNMPUTIL on both SCOM server and OpsCenter server, and I can see SNMP between the boxes are working (traps are showing up on both boxesie when restarting SNMP service) In OpsCenter, I have created a two snmp accounts. One for SCOM and one for OpsCenter (to see traps in SNMPUTIL). Both on port 162.scom I have created a test alert policy, that should send a snmp trap on "Job Finalized" (and that should be a lot...) My "nm.conf": nm.trapversion=v2c nm.hostname=localhost nm.trapCommunity=public (I have tried various entries... but with no succes.....and yes.... I have done a OpsAdmin stop and OpsAdmin start when changing something). In the logs-directory, I can see the "trap_yyyy_mm_dd_time_.log" file, and this log file is filled with (good) entries, like: ------------------------------------------------------------------------------- Time stamp : Wed Feb 08 14:50:30 CET 2012 ------------------------------------------------------------------------------- [Wed Feb 08 14:52:37 CET 2012] sendV2cTrap success 10.107.6.14:162 1.3.6.1.4.1.1302.3.12.10.2.0.4 (1.3.6.1.4.1.1302.3.12.10.1.1,mddkcphhmrms01) (1.3.6.1.4.1.1302.3.12.10.1.2,509367 Active Job Completed with Exit Status 1) (1.3.6.1.4.1.1302.3.12.10.1.3,Alert Raised on: 8. februar 2012 14:52 Job: 8432896 Tree Type : Server Tree Name : ALL MASTER SERVERS Nodes : sucs20 Job Policy: DTDKCPHAS0456_MSSQL_TRANS Exit Status: 1 (the requested operation was partially successful) Client: dtdkcphas0456 New State: Done Alert Policy: Test1 OpsCenter Server: DTDKCPHAS0408 ) (1.3.6.1.4.1.1302.3.12.10.1.4,Test1) (1.3.6.1.4.1.1302.3.12.10.1.5,) (1.3.6.1.4.1.1302.3.12.10.1.6,) (1.3.6.1.4.1.1302.3.12.10.1.7,DTDKCPHAS0408) (1.3.6.1.4.1.1302.3.12.10.1.8,) (1.3.6.1.4.1.1302.3.12.10.1.9,) (1.3.6.1.4.1.1302.3.12.10.1.10,) (1.3.6.1.4.1.1302.3.12.10.1.11,Informational) (1.3.6.1.4.1.1302.3.12.10.1.12,Wed Feb 08 14:52:37 CET 2012) [Wed Feb 08 14:52:37 CET 2012] sendV2cTrap success 10.107.18.80:162 1.3.6.1.4.1.1302.3.12.10.2.0.4 (1.3.6.1.4.1.1302.3.12.10.1.1,dtdkcphas0408 - 162) (1.3.6.1.4.1.1302.3.12.10.1.2,509367 Active Job Completed with Exit Status 1) (1.3.6.1.4.1.1302.3.12.10.1.3,Alert Raised on: 8. februar 2012 14:52 Job: 8432896 Tree Type : Server Tree Name : ALL MASTER SERVERS Nodes : sucs20 Job Policy: DTDKCPHAS0456_MSSQL_TRANS Exit Status: 1 (the requested operation was partially successful) Client: dtdkcphas0456 New State: Done Alert Policy: Test1 OpsCenter Server: DTDKCPHAS0408 ) (1.3.6.1.4.1.1302.3.12.10.1.4,Test1) (1.3.6.1.4.1.1302.3.12.10.1.5,) (1.3.6.1.4.1.1302.3.12.10.1.6,) (1.3.6.1.4.1.1302.3.12.10.1.7,DTDKCPHAS0408) (1.3.6.1.4.1.1302.3.12.10.1.8,) (1.3.6.1.4.1.1302.3.12.10.1.9,) (1.3.6.1.4.1.1302.3.12.10.1.10,) (1.3.6.1.4.1.1302.3.12.10.1.11,Informational) (1.3.6.1.4.1.1302.3.12.10.1.12,Wed Feb 08 14:52:37 CET 2012) [Wed Feb 08 14:52:37 CET 2012] sendV2cTrap success 10.107.6.10:162 1.3.6.1.4.1.1302.3.12.10.2.0.4 (1.3.6.1.4.1.1302.3.12.10.1.1,scom35) (1.3.6.1.4.1.1302.3.12.10.1.2,509367 Active Job Completed with Exit Status 1) (1.3.6.1.4.1.1302.3.12.10.1.3,Alert Raised on: 8. februar 2012 14:52 Job: 8432896 Tree Type : Server Tree Name : ALL MASTER SERVERS Nodes : sucs20 Job Policy: DTDKCPHAS0456_MSSQL_TRANS Exit Status: 1 (the requested operation was partially successful) Client: dtdkcphas0456 New State: Done Alert Policy: Test1 OpsCenter Server: DTDKCPHAS0408 ) (1.3.6.1.4.1.1302.3.12.10.1.4,Test1) (1.3.6.1.4.1.1302.3.12.10.1.5,) (1.3.6.1.4.1.1302.3.12.10.1.6,) (1.3.6.1.4.1.1302.3.12.10.1.7,DTDKCPHAS0408) (1.3.6.1.4.1.1302.3.12.10.1.8,) (1.3.6.1.4.1.1302.3.12.10.1.9,) (1.3.6.1.4.1.1302.3.12.10.1.10,) (1.3.6.1.4.1.1302.3.12.10.1.11,Informational) (1.3.6.1.4.1.1302.3.12.10.1.12,Wed Feb 08 14:52:37 CET 2012) BUT.... none of these traps make it to SCOM.. and not even to the snmputil on the OpsCenter box. (and there are no Firewall to block this). What do I have to do, to get these snmp traps out of the OpsCenter box and to SCOM ?
Opscenter Oracle Report Issue
I'm working with Opscenter Analyticsto generate automated reports on our backup failures and seem to have discovered an exclusion for Oracle backup policies when trying to generate a failed backups report. I have a view with a group of servers primarily doing Oracle backups with oracle policies and when selecting the view and looking at the overview it shows the exist status summary with the successful, partially succesful and failed jobs count. I can click on the failed jobs and get the table of all the failed jobs in the current time frame listed. However, when I try to create a report on the failed jobs (Using the ALL Failed Backups template in the Backup>Status group), it completely ignores the oracle policies and will only show the backups with standard type policies.I can do some of the other job listing templates that will show all jobs and they are included there, but what I want is a report likeI've done for the non oracle servers that gives me the details on the failed backups. As far as I can see there isn't anything I can change to makethe failed backups report include thefailed oracle backups.I can probably take a full backup listing and pull out the oracle ones for a report, but I don't really want to do that on a daily basis. Thanks for any suggestions or pointing me towards an undocumented configuration option that can fix this....
OpsCenter report export discrepencies
Morning, I'm having very basic, but irritating issues with OpsCenter included with out NetBackup 7.1.0.2 installation. OpsCenter is the free version. I have daily reports of backups that succeed or fail. On a daily basis I export these and use them for reporting. When I export, I like to do so via CSV as it allows me to remove the parent jobs that I cannot remove through the report configuration itself. However, when exporting to CSV, there seems to be a limit of 266 rows. As the report extends beyond 266 rows I end up losing a small amount of report data. When exporting to PDF I get all data, but can't edit it as I can with a CSV in Excel. I initially assumed it would be an Excel issue, however the imported CSV shows the "report generated on" line on 266. The same issue applies to XML exports. Does anyone know how to fix this issue? If I could exclude the parent jobs this wouldn't even be an issue, which is possibly the most annoying aspect of this. Thanks, Jason
Detailed report of Restore job
I need to be able to pull up a detailed report ofrestore jobs that I triggered withing a certain time period. I am able to pull up a "List of all restore jobs of the a given client" but within that report, I need to know what specific file was restored. Is there anyway to find out what specific file was restored?
NetBackup OpsCenter 7.1 doesn´t collect Data anymore
Hi, i tried to create some reports, but the OpsCenter showes me only the Data between September and the 17th of October. so i have no informations between 17th october and today ^^ The Services on the OpsCenter Server are clean (up). The State of the Masterserver: connected Last Contact: 24.10.2011 But if i create an report it showes me not the right backup jobs (this weekend). (see attached picture) Any Ideas?? thanks in advanceMonitor View displaying "The report did not return any data."
Hi, The problem is that in the Monitor View all Summary Panels display the message "The report did not return any data". We are using Symantec OpsCenter Analytics 7 to report on Backup Exec 11.5 This is a brand new OpsCenter Installation I havefollowed instructions for the installation I have followed instructions for theAgent and Data Collector configuration too We do not use NetBackup I have successfully installed the agent on the Backup Exec server. I have successfully added the agent into OpsCenter I have successfully added the Data Collector into OpsCenter The Issue: Agent Configuration: Help! Has anybody had the same issue? Can anybody help :) Thank you, Richard Moat
