BEMCLI PowerShell SDK reports BackupExec.Management.CLI.BEUnrecognizedSelection for Linux selection

[DavidHomer]

Hello,

We're currently adding the ability to document BackupExec as part of our Server Documentation Tool and have an issue.


When selecting files for a RedHat Enterprise Linux server from the Backup Exec everything looks fine

However when you run the Get-BEBackupDefinition cmdlet the selection shows as BackupExec.Management.CLI.BEUnrecognizedSelection

Does anyone have any ideas? Is this a bug in the PowerShell cmdlets?

 

Thanks for any suggestions!


Dave

[VJware]

Let me check at my end.

Also, is BE 15 updated with FP2 ?

[DavidHomer]

Hi, yes Feature Pack 2 is installed

Thanks,

Dave

[VJware]

I am getting the same error on my test machines. Would recommend logging a formal support case for us to investigate this further. Thanks.

[DavidHomer · Accepted solution]

Hi,

I've just spent time trying to log a support call but your support web site has bugs too and I can't raise the support call. The following errors are displayed.

I think I've highlighted the issue to you as a company now and you have the information you require to raise a support call yourself.

Regards,

David
 

[Colin_Weaver]

Whilst I know the Backup Exec forums are still Symantec this is only a temporary status and they will be Veritas soon. Most (if not all) of the rest of our operations against Backup Exec should now be performed via the Veritas websites and customer portals. As your screenshot seems to be from Symantec Support you probably need to swap to the My Veritas portal to log a support case for Backup Exec (which might explain your problem)

The My Veritas customer portal is available here:

https://my.veritas.com/

If you cannot login to this and create a support case, then you probably need to speak to someone on the phone, using the Technical Support phone numbers for your country available at:

https://www.veritas.com/content/support/en_US/contact-us.html

Also please note that it is difficult for forum contributors to log a support case on behalf of a customer as support validation needs to take place against your support agreement.

[DavidHomer]

Hi Colin,

I've tried logging the call on the My Veritas site and had problems with that too.

You have been informed of the fault in your software which has been verified by your own staff, I'll leave this with you.

Regards,

David

[DavidHomer]

This correlates to another bug that we've found during testing

https://www-secure.symantec.com/connect/forums/bemcli-powershell-sdk-bug-backupexecmanagementclibehy...