Backup exec backup job failure

[NC-Help]

I directly ran a full backup, but the backup was always queued, and there was no rate. The rate was 0. After trying to restart all backup services, I ran the backup task again but there was still no rate. Moreover, I found that the backup service would automatically stop, causing the backup to hang inexplicably. The backup task cannot be continued. How to solve this situation?

[NC-Help]

Is there anyone who can answer this question? Thank you very much.

[kf2013]

Other jobs run fine?

You can check the event log in windows and you may find the hint why the services stopped.

[NC-Help]

thanks for your reply, we check the all backup service are normal, but all (include other backup job) backup are failure now, and we found that the rate of each backup task is 0 causing that backup to fail, could you kindly advise.