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Backupexec Device and media service failed to start.

Yelchuri
Level 1

backup exec 20 repair logs. 

 

06-26-2023,04:54:26 : Installing BE database.
06-26-2023,04:54:26 : GetClusterUpgradeState returning 0
06-26-2023,04:54:26 : Executing Attach_BEDB.
06-26-2023,04:54:26 : SQL_GetServiceName. GetComputerName
06-26-2023,04:54:26 : ROCJFSBKP09
06-26-2023,04:54:26 : SQLBrowser service is not running. Starting service.
+ 06-26-2023,04:54:26 : SQLBrowser failed to start. Connection requests to SQL server ROCJFSBKP09\BKUPEXEC_NEW might fail.
06-26-2023,04:54:26 : DRIVER={SQL Server Native Client 11.0};SERVER=ROCJFSBKP09\BKUPEXEC_NEW;Trusted_Connection=Yes
06-26-2023,04:54:26 : Connected to SQL Server.
06-26-2023,04:54:26 : BEDB attached. Status: ONLINE.
06-26-2023,04:54:26 : A previous BEDB database was found. Detaching current BEDB database now.
+ 06-26-2023,04:54:26 : V-225-205: ERROR -1: User does not have permission to alter database 'BEDB', the database does not exist, or the database is not in a state that allows access checks. ALTER DATABASE statement failed. ***To search for information about this error, click here
+ 06-26-2023,04:54:26 : WARNING: Failed to take database BEDB offline.
+ 06-26-2023,04:54:26 : V-225-205: ERROR -1: The server principal "SGL\T1PRV-sreenivasulu_y" is not able to access the database "BEDB" under the current security context. ***To search for information about this error, click here
+ 06-26-2023,04:54:26 : ERROR: Unable to detach BEDB from SQL Server. Refer to Microsoft SQL Server documentation for steps on how to detach the database.
+ 06-26-2023,04:54:26 : FATAL ERROR: BEMSI;BEOps.dll;BEOperations.cpp;:-1:BE_AttachDB() - SQL_DetachDB - The server principal "SGL\T1PRV-sreenivasulu_y" is not able to access the database "BEDB" under the current security context.
+ 06-26-2023,04:54:26 : V-225-118: Error installing BEDB ***To search for information about this error, click here
06-26-2023,04:54:26 : CustomAction ConfigInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
06-26-2023,04:54:26 : Action ended 4:54:26: InstallExecute. Return value 3.
06-26-2023,04:54:26 : Action 4:54:26: Rollback. Rolling back action:
06-26-2023,04:54:26 : Configuring Backup Exec. Please wait...
1 REPLY 1

RogRubin
Moderator
Moderator
Employee

Is that after you are tried to install / upgrade BE?
Everything points to an access issue to our database BEDB.
I would recommend to first verify with SQL Management Studio if our database is attached /  online.