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- Error - Mount failed.

pikes
Level 4

My Friday night backup was still active and "queued" this morning. I canceled it and got this extremely verbose error message (internet sarcasm):

Click an error below to locate it in the job log
 - Error - Mount failed.
Operation aborted

I am only using backup to disk and the device is online. All my other backups use the same device, but different backup to disk folder, and they all ran and completed successfully. Can someone help me troubleshoot this? I doin't even know where I could get a more descriptive message as to what made the job stay in the "queued" status. Thanks in advance.
1 REPLY 1

pikes
Level 4
If anyone cares, I figured out the problem. I tried to inventory the media files and it failed on a few pieces of the media. Apparently the RAID-5 somehow got corrupt on a few of the media files that the job was trying to use and it kept erroring out. There were a lot of errors in the system event log from NTFS:

The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Backups.

So I'll try that and see if the media problem fixes itself.