Restore issue

[Shahin]

Hi,

We have BE 15 on a server 2008 R2 that is working for some times without any problem, we have a very strange issue. the media server has Hyper-v agent installed on it, and we can back-up our VM. Today I would try a test restore so I went to that server choose the Hyper-v and when open the Hyper-v I couldn't find the server that I want to restore,I am I also couldnot find 2 more servers. all 3 VM servers are server 2008 R2.

if I want to create a backup I can see these 3 machines but when try to restore them I cannot see them.

Any idea?

[jurgen_barbieur]

are you sure you have valid backups for these three servers?

[Shahin]

Hi,

Yes I am sure, last night I did run a backup for one of these 3 servers.

Problem is that I cannot see these 3 servers in the restore console!! if there wasn't a backup of the VM server, we should still be able to see the VM in the list of the servers.

Thanks

[jurgen_barbieur]

can you see the servers if you select the hyper-v server (with the hyper-v icon, not the normal windows icon) and select a restore, do you see the virtual servers?

[Shahin]

when I go to the BE concole, go to list of availble servers, Hyper-v host and choose restore from there I can see 8 virtual servers and not the one that last night I did run a back-up. do you mean this palce?

If I choose to create backup of the Vms of the same host there I can see the missing VM.

Also tried the resotre wizard but the same redult.

Thanks

[CraigV]

Are you sure the date range for the restore is correct?

[Shahin]

sure you can see  it in the attechment

[Shahin]

last weekend I did run a backup for the VMs, from the job that we always use to backup the Hyper-v server . now when I go to that server right click and it and try to restore one of the VMs, still I can not see those 3 VM servers! If I right click on the job that last weekend ran and choose "restore from backup sets was created by this job", then I can see all of the servers plus those 3 servers.

What is going on here?

Thanks