12-22-2012 07:17 AM
upgrading my backup exec 11d running on windows 2003 server to 2010.
server has CD drive, not DVD, so sharing the DVD drive from another machine.
if I browse the dvd, there is a browser.exe file, but attempting to run that tells me "error 193 loading dvd browser plugin x:\bin\browserops.dll %1 is not a valid win32 application"
so then I try to browse to x:\be\winnt\install\be32\setup.exe file, and try to do local installation, but it fails on enviroment check, I get the "page cannot be displayed" in the middle of the backup exe screen. if I browser to where "save the results to" points toward, there is nothing there but some JPGs and such, nothing to indicate the issue.
suggestions?
Solved! Go to Solution.
12-22-2012 08:20 AM
Hi
I presume you have downloaded single ISO image from Backup Exec site and then have extracted the ISO on Media server were you are trying to install backupexe
http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
If have not done that please download it from above link 3.47 gb download and then extract using winrar and then check
http://www.symantec.com/docs/TECH128474
Hope that helps
Thanks
12-22-2012 07:28 AM
Hi,
Copy Backup exec installation from Dvd to local drive and run rerun installation from lacal drive.
thanks,
12-22-2012 08:20 AM
Hi
I presume you have downloaded single ISO image from Backup Exec site and then have extracted the ISO on Media server were you are trying to install backupexe
http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
If have not done that please download it from above link 3.47 gb download and then extract using winrar and then check
http://www.symantec.com/docs/TECH128474
Hope that helps
Thanks
12-22-2012 10:13 AM
Copy the files locally and try. If that doesnt help then re-download
You can also try to stop the AV and see if thats what causing the Issue
Reference - http://www.symantec.com/docs/TECH128474
12-22-2012 12:40 PM
that did it!
thanks Sameer!
apparently there was an issue with the iso file I had, even though it tried to install, downloading it in one file from your link and then burning the iso did the trick.