cancel
Showing results for 
Search instead for 
Did you mean: 
Enterprise Vault

Discussion Posts

Resolved! SQL Query Help on EV server

Hi I'm getting Event id 3333 (duplicate entries for mailbox) errors for our Journal Mailbox. I've run the following command and confirmed this to be the case: select * from ExchangeMailboxEntry where LegacyMbxDN = '<Mailbox>' I get two entries return...

KeirL by Level 6
Partner
  • 1669 Views
  • 8 replies
  • 1 kudos

Resolved! Restore public folder archive to new server

Hi all We are mnigrating to Office 365.  We need to restore all public folder data so that it can be imported into shared mailboxes in the cloud.  I know you can't export from public folder archives, without hacking the sql database to change the arc...

John_Cook by Not applicable
  • 519 Views
  • 3 replies
  • 0 kudos

Resolved! EV 10.0.1 FSA Question

Hi, If we archive a File using FSA and shortcut is now converted to placeholder and shortcut settings is to delete archived file when shortcut is deleted. What if the shortcut is opened and file is not modified. As far as I understand the file will b...

ia01 by Level 6
Partner Accredited
  • 715 Views
  • 12 replies
  • 1 kudos

Resolved! Move Archive Process Step 4 of 5

Hi all, Im in the middle of doing some test moves of archives and am getting a bit annoyed with having to wait for "Step 4 of 5 - Waiting for destination backup." The exact message in the log is: Step 4 of 5 - Waiting for destination backup. 12/10/2...

Resolved! SQL Query Help

Hi, I'm trying to run following where Directory DB in one SQL server and Vault Store DB in another SQL server, how can we run this query in this scenario? select COUNT(*), SUM(SS.ItemSize)/1024 'size in MB' from saveset SS   inner join ArchivePoint A...

ia01 by Level 6
Partner Accredited
  • 252 Views
  • 2 replies
  • 0 kudos

Resolved! archiving query

We have identified an issue on our environment where Microsoft Forefront was identifying emails as " .bin " files  which appears to have impacted our EV journalling environment . The EV journal servers are reporting " The following message could not ...

GTK by Level 6
  • 263 Views
  • 6 replies
  • 0 kudos

Resolved! Mailbox Archiving State = 3

Hi Can someone offer me a summary of what the status of  'Mailbox Archiving State = 3' actual means and it's implications? We have an EV10 environment which was initially configured on Exch2007 but this was upgraded to Echange 2010 before user mailbo...

KeirL by Level 6
Partner
  • 1361 Views
  • 5 replies
  • 0 kudos

Resolved! EV Outlook Add in not showing up in Outlook

Hi all :) I have one user with an EV problem. He is running windows 7, Office 2010. I have installed the http-only addin but although it appears in the add-in list it is not loading when outlook starts and there are no EV tabs on his menu. I have rei...

TRP by Level 5
  • 3670 Views
  • 10 replies
  • 0 kudos

Resolved! EV permission question

Is there a way in EV (we are using 8 sp5) to see how many archives a particular account is applied to ? Permission browser only allows you to select 1 archive at a time. I want to be able to see how many archives a particular account has permisison t...

GTK by Level 6
  • 271 Views
  • 2 replies
  • 2 kudos

Resolved! restoreshortcutbody process

hi i am following this article http://www.symantec.com/business/support/index?page=content&id=TECH47364 to insert the hyperlink in the shortcut of the archived messages i started this process on Friday night, and monitored with outlook custom search ...

elbutre by Level 4
  • 1056 Views
  • 24 replies
  • 0 kudos

Resolved! Creating New Partition "Bad"

Hi there, We are using EV 9.0.4 and im just abot to start a new partition and during the wizard i ran the test button and got "The Connection Response time is rated as 'Bad'. Do you want to Continue" Its a Vm using a local drive on the server, well i...

Resolved! Upgrading EV 8.0.4 to 9.0

Hi All, Normally I am pretty good at finding documentation but in this case I am unable to easily find anything solid that will take me through an upgrade from EV 8.0.4 to 9.0 (Ultimately 10.2). Is anyone able to assits please? We are running on a 20...

obwan by Level 2
  • 322 Views
  • 2 replies
  • 0 kudos

Resolved! Unmatached Default SQL collation in Deployment Scanner

I am running the Deployment Scanner to upgrade from 8 Sp5 to 9.0.3  I get the following errors.  Since these are not related to the Directory Database, can they be ignored?  I'm told by Symantec that they need to match the master collation which is S...

Resolved! Cannot move items from virtual vault back to exchange

Hi I am using EV 9.0.1. Whenever i am trying to move items from VV back to inbox , i am getting error "Administrative policy prevents you from movng items out of virtual vault. I have checked the desktop policy & Users can copy items to another store...

Resolved! Decomission EV 10.01

I have a EV 10.01 cluster and management wants me to decomission the server and move all the archives to a PST file on each user's network drive.   This is what I am planning on doing. 1) Stop all tasks. 2) Export all archives to the user's network f...

Resolved! Issues with partitions not marking as backed up

I experiencing an issue with a recently created EV mailbox archiving partition. I am using the "partitionsecurednotification.xml" trigger file as described in http://www.symantec.com/business/support/index?page=content&id=TECH35610 however despite th...