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Enterprise Vault

Discussion Posts

EV 9 - Outlook users reporting hanging when opening EV item

Hi All,   We've recently upgraded our server anc outlook client software from 8.0.4 to 9.0. We run Exchange 2007 sp3, outlook 2007 sp2 mixture of win xp and win 7 workstations. We also have local cache enabled.   Users are reporting that outlook is h...

Minke by Level 4
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Resolved! journal reg tweaks

Is the QueueJournalItems and JournalDelay registry keys still relevant? I am looking at the Registry_Values.pdf from EV8 SP5 and they're not in there. Setting up a new Journal Archiving environment for 5 Exchange servers with ~12,000 mailboxes and wa...

AndrewB by Moderator
Partner    VIP    Accredited
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Pre-ingestion OCRing

I've seen a few articles out in the forum along these lines, but they're all quite old so I thought I'd put the question out there again - Has anybody come up with any clever solutions for OCRing fax documents, graphics, etc before ingesting them int...

KeithL by Level 3
  • 416 Views
  • 4 replies
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Resolved! ZAP mailbox query - Exchange 2010

Hi all, I have in the past used the zap mailbox process to remove the hidden message from my mailbox. At the moment, EV has lost track of my mailbox and still thinks it's on an Exchange 2007 SP2 server. However, my mailbox has been moved to a 2010 SP...

rasobey by Level 5
  • 438 Views
  • 5 replies
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Resolved! FSA - Scheduled Task not starting

Hi,   I have a server EV SP4 dedicated to FSA. On this server are set 10 tasks targeting with various policies different volumes/folders. I've noticed that the the archive task are not running at the scheduled time (and is more than a month now).   B...

FSA archiving of files with no file extension

I've created an archive all policy for a folder structure with lots of files with no file extension. They appear to have archived but t would appear to me that EV cannot create placeholders for files with no file extension. Can anyone confirm if this...

gmackinn by Level 4
Partner Accredited
  • 200 Views
  • 4 replies
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Resolved! Read only role

Hi, I have followed this to create a read only role in Enterprise Vault 8 SP4 and assigned the role to a user. When I start the VAC I get a message that I don't have sufficient priviliges. Has anyone done this? Is there steps missing in the guide? An...

Resolved! Question on USL to Active Server

Hi All I have been involved in   USL fail-over to a stand-alone(passive) EV box and it works well I have a customer which is building a HA strategy and has 2 Active EV Mailbox Archiving boxes .They want to implement USL fail-over  in the event of a s...

FIle system Archival on Netapp filer

Hello, Has anyone got experience in configuring FSA for Netapp filers. If yes, please share your thoughts and any specific considerations in implementing the same..

ecrgvp by Level 4
  • 385 Views
  • 4 replies
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Upgrading Outlook Add-in to 8.0.5

Another interesting thing happened today, when I was upgrading my Outlook Add-in to 8.0.5, during installation it was getting stuck when trying to start the WSearch service. This is the Windows Search service which indexes your machine for faster sea...

Upgrading to EV & DA 9.0 from EV & DA 2007-SP2

Upgrading to EV & DA 9.0 from EV & DA 2007-SP2. I've upgraded from EV 2007 - SP2 to version 8.0-SP2 in the past and handled this implementation as explained in Example 1 below. However I wanted to gather everyone's feedback to assure that the correct...

Resolved! Upgrading EV 2007 to EV 8.0Sp5 Exchange Forms

I have a question about the exchange forms, I am familiar with the upgrade process from EV 7.0 to 7.5, and we had to upgrade exchange 2003 forms. Now, we are on Exchange 2007 and EV 7.5 Sp5, going to EV 8.0 SP5.  From what I read in the documentation...