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Resolved! Index problem? Bad index?

I'm doing a search in Discovery Accelerator, and I get this error on one of the archives: Index Search failed: %1 Index: %6 Internal reference: %3 [0xc0041c0e] What does this mean? How can I fix it? thanks.

Users unable to restore items from their EV vault.

 We've had reports of users on our LAN (firewalls configurations haven't been changed) not succeeding when they try to restore an item from their vault.The icon changes from the 'vaulted' symbol to the one with a blue arrow curled up and around to th...

Best way to migrate PSTs

Experts, From your experience, what are some good methods to migrate PSTs? For example, if I have like 200 users in the company, and each has one or more PSTs in the home drive, how do you gp about migrating the PSTs to EV?

PST Migration - Deleting PST on completion

EV 2007 SP3, Exchange 2003, Outlook 2003. I run the locator - all is well.I then run the collector - as long as outlook was closed the collection works OK.  Should Outlook have to be closed ??I then run the migrator, set to delete the PST on compleio...

SYM-AJ by • Level 5
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Webapp.ini Customizations

Hello, Using EV 2007 SP3  We want to remove the ability for our users to in any way restore/copy/move items from their vaults back into exchange. Obviously we can hide that function from the Outlook client extensions toolbar and menu via the mailbox ...

Resolved! Archiving doubles users mailbox size

Hello, I've started an archive run and mailboxes are being archived according to policy. I noticed that a user was approaching his quota limit on Exchange so I had to increase it. So my question is does EV copy all the contents of a mailbox and archi...

Resolved! Vault DB and log location for Remote SQL server

I'm sure this is a simple one.  I am runnign the EV config wizrd post install and need to enter my remote location for the VAult DB and Transaction logs.  My SQL box is 2005 standard 64-bit with 1 local mirrored C : drive.  Do I just create 2 shares ...

j-mo by • Level 4
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Journaling Task keeps failing

I have a journaling task set up in our organization.  We have 2 Exchange 2007 servers within our domain.  The journaling task was set up and operating fine.  However, it started failing last week and I am unable to get it working properly since then....

Resolved! The RPC Service is not available

Hi! "The RPC Service is not available" appears when I try to start the EV services from inside the Administration Console! We are using EV 2007 SP3 on Windows Server 2003. Anyone have an idea? /Mikael

EV Email Auto Restore

Dear all, Is there an option with EV for exchange, to restore an item when a user opens it? (rather than just leaving it as a shortcut as happens at the moment) I'm using v6 SP4.  Thanks, Paul.

EV and iPhone problems with .local

Hi, we have a problem with our domain and the links to the original mail generated in the archived e-mails with the iPhone. The domain is called name.local and the links generated by EV cannot be changed manually by the looks of it, so it always poin...

Resolved! MonitoringConfigUtility error during install -41123

Enterprise Vault 2007 SP4 Clean Install We encountered an error with monitoring configuration during the initial setup... Note well before you dismiss this out of hand, yes, I have read the technote and I have confirmed that the default database logi...

Resolved! Cannot unvault more than 20 files in one go

I have read all of the posts regarding the RecallLimitMaxRecalls for the placeholder service as well as the key to bypass this for local admins but after creating these - we can still only unvault a max of 20 files.Is there any reasons these keys wer...

Resolved! Exchange Mailbox Archiving Task - "running"

Hi, I have a potential issue with the Exchange Mailbox Archiving Task, in a nutshell this task is always showing as "running" never "processing" as other tasks do. On the mailboxes it clearly identifies the emails it wishes to archive, and tags them ...

SQL error in Deployment scanner when upgrading to SP3

Hi, I'm using Win2k3 SP2 and have currently the original release of EV2007. Was thinking about upgradingto SP3 strate away, but when I ran the deployment scanner I got a SQL warning and a error (I pretty much don't have a clue when it comes to SQL).A...

slapoFF by • Level 2
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3310 Error and queues hanging

Hello the problem currently is no longer occuring. It disappeared after a hardware servercrash of the  machine hosting the virtual exchange server. After having moved the exchange server to another machine the error on the enterprise vault server did...