Hello,
I have a problem whe i try to log on into the admin GUI,
I used to run the command /usr/openv/netbackup/bin/jnbSA $ from the masterserver exporting the display using Xming and the java application started witout problem, however today when I try to login, I can't do it.
The applications shows this message: "NetBackup could not initiate a trust relationship with host hostname. Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity".
When i see the log of the applications it shows the following messages:
DISPLAY environment variable is set to: localhost:11.0
Console was started on:
Linux srvbackup 3.10.0-123.el7.x86_64 #1 SMP Mon May 5 11:16:57 EDT 2014 x86_64 x86_64 x86_64 GNU/Linux
Command line options were:
/usr/openv/netbackup/bin/jnbSA $
Starting administration console version 7.6.1.
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=
java version "1.7.0_55"
Java(TM) SE Runtime Environment (build 1.7.0_55-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode)
ServerInterface:setDebugLevel:262144
BpjavaLoginModule:Setting ServerRequest, debugLevel:262144
BpjavaLoginModule:connectServer:[root][srvbackup][0]
From Logon, Connecting to vnetd service over PBX port = 1556, authService is true
Acknowledgement from PBX1
Mutual Auth : true
vrts.vss.sdk.at.exception.VRTSAtException:
at vrts.vss.sdk.at.lib.core.Authenticator.atSecConnConnectEx(Native Method)
at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2733)
at vrts.vss.sdk.at.lib.core.Authenticator.vrtsAtSecConnConnectEx(Authenticator.java:2708)
at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:337)
at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1236)
at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
Acknowledgement from PBX1
Mutual Auth : false
Connecting to NBATD at [ srvbackup!1556!nbatd ] for establishing trust.
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
-------- secureConnect() --------
vrts.shared.server.CertificateAuthenticationException: NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
at vrts.shared.server.VxATSocket.setupTrust(VxATSocket.java:259)
at vrts.shared.server.VxATSocket.sslConnect(VxATSocket.java:382)
at vrts.shared.server.ServerInterface.secureConnect(ServerInterface.java:1141)
at vrts.shared.server.ServerInterface.connectToServiceViaVNETD(ServerInterface.java:1233)
at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
at vrts.shared.server.ServerInterface.run(ServerInterface.java:2289)
CertificateAuthenticationException encountered, NetBackup could not initiate a trust relationship with host "srvbackup". Ensure that your Domain Name Service (DNS) resolves the hostname to the correct IP address and check network connectivity.
at vrts.shared.server.ServerInterface.executeRun(ServerInterface.java:3250)
i{ve checked the services and the port 1556 is opend under the service /opt/VRTSpbx/bin/pbx_exchange as you can see:
[root@srvbackup bin]# netstat -tulpn | grep 1556
tcp 0 0 0.0.0.0:1556 0.0.0.0:* LISTEN 2639/pbx_exchange
tcp6 0 0 :::1556 :::* LISTEN 2639/pbx_exchange
this is the bpps -x output:
[root@srvbackup bin]# /usr/openv/netbackup/bin/bpps -x
NB Processes
------------
root 10505 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root 10508 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root 10528 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbdisco
root 10634 1 2 10:03 ? 00:00:29 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 5
root 10715 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbevtmgr
root 10760 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbaudit
root 10897 1 0 10:03 ? 00:00:00 /usr/openv/pdde/pdag/bin/mtstrmd
root 10902 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbemm
root 10926 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbrb
root 10980 1 0 10:03 pts/2 00:00:00 /usr/openv/netbackup/bin/bprd
root 10997 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/bpcompatd
root 11000 1 0 10:03 pts/2 00:00:00 /usr/openv/netbackup/bin/bpdbm
root 11008 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbjm
root 11015 11000 0 10:03 pts/2 00:00:00 /usr/openv/netbackup/bin/bpjobd
root 11047 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbpem
root 11106 11047 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 11115 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbstserv
root 11173 1 0 10:03 ? 00:00:00 /usr/openv/netbackup/bin/nbrmms
root 11308 1 0 10:04 ? 00:00:00 /usr/openv/netbackup/bin/nbsl
root 11344 1 0 10:04 ? 00:00:00 /usr/openv/netbackup/bin/nbim
root 11452 1 0 10:04 ? 00:00:00 /usr/openv/netbackup/bin/nbars
root 11594 1 0 10:04 ? 00:00:00 /usr/openv/netbackup/bin/nbvault
root 11598 1 0 10:04 pts/2 00:00:00 /usr/openv/netbackup/bin/nbcssc -a NetBackup
root 11636 1 0 10:04 ? 00:00:00 /usr/openv/netbackup/bin/nbsvcmon
root 11697 11000 0 10:04 pts/2 00:00:00 /usr/openv/netbackup/bin/bpdbm
root 11712 11008 0 10:04 ? 00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root 12337 12296 0 10:07 pts/2 00:00:04 /usr/openv/java/jre/bin/java -Dvrts.NBJAVA_CONF=/usr/openv/java/nbj.conf -showversion -d64 -Dvrts.common.server.LCCTYPE="en_US.UTF-8" -Dvrts.common.server.LOG_CMDLINES=false -Djava.library.path=/usr/openv/lib -Dvrtsat.datadir=/usr/openv/var/vxss/at -Dvrtsat.home=/usr/openv/netbackup/sec/at -Dvrts.common.utilities.DEBUG_PROPERTIES=/usr/openv/java/Debug.properties -Dvrts.nbe.HOSTNAME= -Dvrts.nbe.INST_REL=760000 -Dvrts.nbe.BUILDNO=20141027 -Djava.util.prefs.PreferencesFactory=vrts.common.launch.PropertiesPreferencesFactory -Xms1024M -Xmx2048M vrts.nbe.AdminConsole
MM Processes
------------
root 10966 1 0 10:03 pts/2 00:00:00 /usr/openv/volmgr/bin/ltid
root 10972 1 0 10:03 pts/2 00:00:00 vmd
root 11733 10966 0 10:04 pts/2 00:00:00 tldd
root 11749 10966 0 10:04 pts/2 00:00:00 avrd
root 11752 1 0 10:04 pts/2 00:00:00 tldcd
Shared Symantec Processes
-------------------------
root 2639 1 0 2015 ? 00:05:42 /opt/VRTSpbx/bin/pbx_exchange
and the /etc/hosts has already an entry for the hostname.
Thanks a lot for your help!!
