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Deduplication perferences

NavGee
Level 5

Looking for view on the below

5220 Appliance 4x 1GB bond

what are the effect of each setting

Always use client side deduplication

Prefered to use client side duplication ( whats does this suggest) Is it suggesting client side first, then media server) What effect does it over accelerator backups.

With always use client side deduplication most backup have streams failing with error 14 file read filed and a few with error 83 media open error.

 

04/01/2014 17:41:37 - Info nbjm (pid=31488) starting backup job (jobid=1408) for client , policy , schedule Daily_Full
04/01/2014 17:41:37 - Info nbjm (pid=31488) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1408, request id:{7E5C1F14-B9BC-11E3-958D-95B6F5105A4B})

04/01/2014 17:41:37 - granted resource  MediaID=@aaaaf;DiskVolume=PureDiskVolume;DiskPool=dp_disk_xxxxxx;Path=PureDiskVolume;StorageServer=x...
04/01/2014 17:41:37 - granted resource  stu_disk_basxtsprdbcka01
04/01/2014 17:41:37 - estimated 1434624984 kbytes needed
04/01/2014 17:41:37 - Info nbjm (pid=31488) resumed backup (xxxxxxxxxxxxxx_1396369763) job for client xcslhfp01.be.xchanginghosting.com, policy BAS_XCS_WIN_BR, schedule Daily_Full on storage unit stu_disk_xxxxxxxxxxxxxxx
04/01/2014 17:41:38 - started process bpbrm (pid=6812)
04/01/2014 17:41:43 - Info bpbrm (pid=6812) starting bpbkar on client
04/01/2014 17:41:43 - connecting
04/01/2014 17:41:43 - connected; connect time: 0:00:00
04/01/2014 17:41:52 - Info bpbkar (pid=12268) Backup started
04/01/2014 17:41:52 - Info bpbrm (pid=6812) bptm pid: 6879
04/01/2014 17:41:52 - Info bptm (pid=6879) start
04/01/2014 17:41:53 - Info bptm (pid=6879) using 262144 data buffer size
04/01/2014 17:41:53 - Info bptm (pid=6879) using 30 data buffers
04/01/2014 17:41:53 - Info basxtsprdbcka01 (pid=6879) Using OpenStorage client direct to backup from client xxxxxxxxxxxxxx to yyyyyyyyyyy
04/01/2014 17:41:55 - begin writing
04/01/2014 17:41:56 - Critical bptm (pid=6879) image open failed: error 2060002: memory allocation
04/01/2014 17:41:58 - Info bptm (pid=6879) EXITING with status 83 <----------
04/01/2014 17:41:59 - Info bpbkar (pid=12268) done. status: 83: media open error
04/01/2014 17:41:59 - end writing; write time: 0:00:04
04/02/2014 10:29:00 - job 1408 was restarted as job 1479
04/02/2014 10:29:31 - job 1408 was restarted as job 1480
media open error  (83)
-----------------------------------------------------------------------------------------------

 

04/01/2014 17:29:19 - Info nbjm (pid=31488) starting backup job (jobid=1408) for client xxxxxxxxxxxx, policy BAS_WIN_BR, schedule Daily_Full
04/01/2014 17:29:19 - Info nbjm (pid=31488) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=1408, request id:{C693B366-B9BA-11E3-BD08-AB315B71F150})
MediaID=@aaaaf;DiskVolume=PureDiskVolume;DiskPool=dp_disk_xxxxxxxxx;Path=PureDiskVolume;StorageServe...
04/01/2014 17:29:19 - granted resource  stu_disk_xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
04/01/2014 17:29:24 - estimated 1434624984 kbytes needed
04/01/2014 17:29:24 - Info nbjm (pid=31488) started backup (backupid=xxxxxxxxxxx_1396369763) job for client xxxxxxxxxxxxxxx, policy BAS__WIN_BR, schedule Daily_Full on storage unit stu_disk_basxtsprdbcka01
04/01/2014 17:29:24 - started process bpbrm (pid=1644)
04/01/2014 17:29:26 - Info bpbrm (pid=1644) xxxxxxxxxxxxx is the host to backup data from
04/01/2014 17:29:26 - Info bpbrm (pid=1644) reading file list from client
04/01/2014 17:29:27 - Info bpbrm (pid=1644) accelerator enabled
04/01/2014 17:29:47 - connecting
04/01/2014 17:29:48 - Info bpbrm (pid=1644) starting bpbkar on client
04/01/2014 17:29:48 - connected; connect time: 0:00:00
04/01/2014 17:29:54 - Info bpbkar (pid=5112) Backup started
04/01/2014 17:29:54 - Info bpbrm (pid=1644) bptm pid: 1918
04/01/2014 17:29:55 - Info bptm (pid=1918) start
04/01/2014 17:29:55 - Info bptm (pid=1918) using 262144 data buffer size
04/01/2014 17:29:55 - Info bptm (pid=1918) using 30 data buffers
04/01/2014 17:29:55 - Info basxtsprdbcka01 (pid=1918) Using OpenStorage client direct to backup from client xxxxxxxxxxxxxxx to basxtsprdbcka01
04/01/2014 17:30:05 - begin writing
04/01/2014 17:30:06 - Info bpbkar (pid=5112) change journal enabled for <E:\>
04/01/2014 17:31:09 - Info bpbkar (pid=5112) using change journal data for <E:\>
04/01/2014 17:37:48 - Info bpbkar (pid=5112) accelerator sent 1221159936 bytes out of 800620298752 bytes to server, optimization 99.8%
04/01/2014 17:37:48 - Error bptm (pid=1918) image copy failed: error 2060017: system call failed
04/01/2014 17:37:48 - Info bpbkar (pid=5112) bpbkar waited 356 times for empty buffer, delayed 2067 times.
04/01/2014 17:37:51 - Critical bptm (pid=1918) sts_close_handle failed: 2060011 offset invalid for object or context
04/01/2014 17:37:51 - Info basxtsprdbcka01 (pid=1918) StorageServer=PureDisk:xxxxxxx; Report=PDDO Stats for (xxxxxxxxxx): scanned: 764441886 KB, CR sent: 526995 KB, CR sent over FC: 0 KB, dedup: 99.9%
04/01/2014 17:37:51 - Critical bptm (pid=1918) sts_close_server failed: error 2060005 object is busy, cannot be closed
04/01/2014 17:37:56 - Error bptm (pid=1918) media manager terminated by parent process
04/01/2014 17:37:56 - Error bpbrm (pid=1644) could not send server status message
04/01/2014 17:37:58 - Info bpbkar (pid=5112) done. status: 14: file write failed
04/01/2014 17:37:58 - end writing; write time: 0:07:53
04/01/2014 17:41:40 - Info bpbrm (pid=6812) xxxxxxxxxxxxxx is the host to backup data from
04/01/2014 17:41:40 - Info bpbrm (pid=6812) reading file list from client
04/01/2014 17:41:41 - Info bpbrm (pid=6812) accelerator enabled
file write failed  (14)

 

 

3 REPLIES 3

NavGee
Level 5

with regards to error 14 I have found the following

 

http://www.symantec.com/business/support/index?page=content&id=TECH146710

NavGee
Level 5

With client side deduplication the client server does all the work need to be able to resolve the media server name/ storage server name, found that it was trying to resovle via the short name rather than the FQDN. Made the changes in the host file by adding the short name.

NavGee
Level 5

ok checked the admin guide fully understand the difference's between Prefered to use client side duplication and always use client side deduplication

however really concerned with the errors codes starting to get error code 87 as well