1: (2009) All compatible drive paths are down but media is available .

[Hue_Hue]

Hello, I have a lot of frequency drive down, that time I marking manual up to drive. But it not ok long time. and I'm marking the cleaning tape with manual. I want to know How can i solve this drive down issues? 

Thank you all!

[Michal_Mikulik1]

Hello,

try to make a research of existing posts here on the forum. This topis was being solved many many times here.

Regards

M.

[Nicolai]

Check the Windows event log and look for scsi sense key to understand why they are downed. Just setting the drives in the up status will just worsen the situation long term.

The table below will help you map sense keys to errors.

https://en.wikipedia.org/wiki/Key_Code_Qualifier

You will also need to learn the bpmedia command using the suspend/unsuspend and freeze/unfreeze command : 

https://www.veritas.com/support/en_US/doc/123533878-127136857-0/v123539991-127136857

[mph999]

What does Activity Monitor show for a job where the drive goes down (in job details).

[Nicolai]

@Hue_Hue Any update or feedback ?

[inn_kam]

i have a same problem , i make the cleaning tape integrated with Netbackup, i.e. automatic, and the drive down error was finished

https://www.veritas.com/support/en_US/article.100030783