03-30-2020 01:31 AM
03-30-2020 02:36 AM
I assume that you are opening the console from the master itself:
please share these two logs :
Veritas\NetBackup\logs\bpjava-msvc
Veritas\NetBackup\logs\user_ops\nbjlogs
could we have a snip of bpps output please?
03-30-2020 01:34 AM
Hi please post more information, full error message that you get
03-30-2020 01:43 AM
see screenshot
03-30-2020 02:02 AM
please verify if all netbackups service are started, (nbatd & bpjobd..)
have you tried to close & reopen the console? try to restart nbu services as well (bpps to confirm that all services are stopped)
did this worked before or it's a new iinstallation?
what has changed if this worked before?
03-30-2020 02:27 AM
I run bpdown and bpup already , all netbackups service are started
bpjobd and nbatd are running
I see Policies and all tree console except Activity monitor.
it is old installation, server worked normally, problem appeared after restarting windows server, we changed raid controller after it failed.
03-30-2020 02:36 AM
I assume that you are opening the console from the master itself:
please share these two logs :
Veritas\NetBackup\logs\bpjava-msvc
Veritas\NetBackup\logs\user_ops\nbjlogs
could we have a snip of bpps output please?
03-30-2020 03:52 AM
Your tip about bpps helped.
bpps showed me that after bpdown there was 4 process bpjava-susvc
after killing them and bpup now its alright !
03-30-2020 04:19 AM