09-14-2022 06:09 AM
Hello,
Infrastructure NBU :
Master Server Windows 2012R2 v8.0
Robot scalar 80
After done all pre-requisite for upgrade to v8.3.0.2, backup NBDB, reorganise it and shutdown all services, i'v launche the upgrade, FAILED because of a the Tomcat Certificate expired.
The Rollback failed to because of a the ACL on the C:\
i've restore the catalog, but at the end, the system could not restart the database !
I've restore catalog without handling the database: OK but since it's worth.
Since i ve seen a lot of error from the database:
09-14-2022 06:43 AM - edited 09-14-2022 06:44 AM
Hi @Dackey
Call Veritas support, the size of problem you have is beyond the capability of this forum.
CONTACT SUPPORT
https://www.veritas.com/content/support/en_US/contact-us
/Nicolai
09-14-2022 07:01 AM
I've Call Antemeta, but not have support from Veritas....
And could you just give me your advice with the Option i have :
- Rebuild database
- Uninstall / install NBU next Restore catalog
09-14-2022 08:09 AM
Hello,
you have told that both upgrade and rollback failed. So you have an undefined version now - you should uninstall the current sw, install pre-upgrade (8.0) version, and restore catalog backup which was done with this version.
BMRDB is not core NBU database, its optional. I think its not the cause of problems. Maybe you even dont have BMRDB configured.
Regards
Michal