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Error [-1] when removing directory [C:\Veritas\NetBackup\Temp\nbprechecker_9.1.0.1_windows_x64.sja.s

JimmyB2
Level 4

Hi all,

after Netbackup client upgrade (used Vxupdate) from 8.2. to 9.1.0.1 there is stuck process nbinstallagent.exe, that generates huge log file with the following content:

10:41:07.000 [27296] <2> (CLEANUP) Working in directory [C:\Veritas\NetBackup\Temp\nbprechecker_9.1.0.1_windows_x64.sja.sja.extracted\bin]

10:41:07.000 [27296] <2> (CLEANUP) Error [-1] when removing directory [C:\Veritas\NetBackup\Temp\nbprechecker_9.1.0.1_windows_x64.sja.sja.extracted\bin].Errno [41] : Directory not empty.

What to do to prevent this from happening (again)?

Any suggestions much appreciated!

3 REPLIES 3

Azhar4
Level 4

 

this happen due to the old sja file form 8.2 still lying there in temp location

C:\Veritas\NetBackup\Temp\nbprechecker_8.2*

you have to remove these files before running the deployment policy .  or As soon you remove the  8.2 sja file  from the temp location, your job will complete successfully

 

JimmyB2
Level 4

Hi @Azhar4 , thank you for your contribution. Veritas support told us, that there is a new package for Netbackup client upgrade to 9.1.0.1, that can fix the issue with hanging process (nbinstallagent.exe) as well.

Azhar4
Level 4

wow... we had to do tht workaround during our entire upgrade activity.