09-05-2017 12:41 AM
Backup was running fine earlier. NDMP host hitachi HNAS.
There are 4 virtual servers in single NAS box, out of which only 1 host is failing. Path is going down for that NDMP host with below error
Activity monitor logs
ep 5, 2017 1:54:46 AM - Info ndmpagent (pid=299969) PATH[10 of 10]: /__VOLUME__/dev_test_fs02/NetBackup
Sep 5, 2017 1:54:47 AM - Error bptm (pid=299970) cannot open ndmp device /dev/mt_d2010, error code 16 (NDMP_NO_DEVICE_ERR)
Sep 5, 2017 1:54:48 AM - Error bptm (pid=299970) error requesting media, TpErrno = Robot operation failed
Sep 5, 2017 1:54:48 AM - Error bptm (pid=299970) cannot open ndmp device /dev/mt_d2010, error code 16 (NDMP_NO_DEVICE_ERR)
Sep 5, 2017 1:54:48 AM - Warning bptm (pid=299970) media id B61675 load operation reported an error
Sep 5, 2017 1:54:48 AM - current media B61675 complete, requesting next media Any
Sep 5, 2017 1:55:56 AM - Info ndmpagent (pid=299969) Received ABORT request from bptm
Sep 5, 2017 1:55:56 AM - Error ndmpagent (pid=299969) NDMP backup failed, path = UNKNOWN
Sep 5, 2017 1:56:01 AM - Info bptm (pid=299970) EXITING with status 98 <----------
Sep 5, 2017 1:56:01 AM - Info ndmpagent (pid=0) done. status: 98: error requesting media (tpreq)
Sep 5, 2017 1:56:01 AM - end writing
error requesting media (tpreq) (98)
09-05-2017 12:48 AM
@sathish_perumal I have moved your post to the NetBackup forum since this is not related to NetBackup Appliances.
The error indicated an issue with device connectivity on the HNAS:
cannot open ndmp device /dev/mt_d2010, error code 16 (NDMP_NO_DEVICE_ERR)
You need to troubleshoot as OS-level on the Appliance to verify that the device path exists and can access the tape drive.
09-05-2017 01:19 AM
09-05-2017 01:33 AM
09-05-2017 07:19 AM