Netbackup 8.1 and Liveupdate – error 197

[Dmitry_K]

First, I read this manuals

1 - Step by Step guide for NetBackup LiveUpdate

https://www.veritas.com/support/en_US/article.000019514

2 - NetBackup 8.0 LiveUpdate Guide

Pdf - https://www.veritas.com/support/en_US/article.000116397

3 - http://www.settlersoman.com/how-to-configure-netbackup-liveupdate-using-cifs-or-iis/

4 - DOCUMENTATION: The NetBackup LiveUpdate Process.

https://www.veritas.com/support/en_US/article.TECH57671

5 - Veritas NetBackup™ LiveUpdate Guide

https://www.veritas.com/content/support/en_US/doc/28432500-127350445-0/v13832305-127350445

6 -  NetBackup LiveUpdate - errors and won't run

https://vox.veritas.com/t5/NetBackup/NetBackup-LiveUpdate-errors-and-won-t-run/td-p/503887

Then I created the LU policy, then added the test server, and run it. After that, I start “Run LiveUpdate Polic” and see error message “NetBackup status code 197: the specified schedule does not exist in the specified policy” – like

https://www.veritas.com/support/en_US/article.000090938

or  this - LiveUpdate Policy is failing with error 197

https://vox.veritas.com/t5/NetBackup/LiveUpdate-Policy-is-failing-with-error-197/td-p/626949

It is curiouser and curiouser, because there are no any specified schedule in the liveupdate policy.

Q:

Where this schedule could be?

[Dmitry_K]

Solution:

Remove ALL live update Policies and create new one.

[Dmitry_K]

Now Live update server do update of the clients, but in log -

Info nbliveup (pid=244) Updating LiveUpdate Server location to: http://nbu.contoso.com/LUServer8.1/
Info nbliveup (pid=244) Start of the pack summary file:
Info nbliveup (pid=244) ***** Installed Symantec NetBackup 7.6.0.4 (7.6 Release Update 0 Maintenance Release 4) (NB_76_0_4_H)
Info nbliveup (pid=244) ***** Successfully installed NetBackup 8.1 Client.

-

 Server ver 8.1

[Systems_Team]

Hi Dmitry_K,

You haven't given any information about the client versions you are running (although I can see you say NetBackup 8.1 for server).

Just a guess - but was the client that you ran liveupdate against a 7.6.0.4 version?  If so, I would read the log as it found a 7.6.0.4 client installed, and upgraded this to version 8.1.

Hope this helps,

Steve