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The requested operation was partially successful  (1)

danguss
Level 4

Hello guys,

Could someone help me?

We have a backup policy ending partially with status code 1 when reading a file.

Has anyone seen this?

"05/10/2021 16:35:53 - Warning bpbrm (pid=24883) from client srvsvc01: WRN - can't open file: I:\Backup\SharePoint_BKP\Disk01\System Volume Information\ResumeKeyFilter.Store (WIN32 32: Unknown error)" 


05/10/2021 15:55:23 - Info nbjm (pid=2079607) starting backup job (jobid=7856455) for client srvsvc01, policy P-SharePointETC-DB-SCS-SRVSVC01, schedule Diff
05/10/2021 15:55:23 - Info nbjm (pid=2079607) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=7856455, request id:{CBA39F98-260D-11EC-A9C3-17B88E59B8AF})
05/10/2021 15:55:23 - requesting resource  SRV15428_DEDUP
05/10/2021 15:55:23 - requesting resource  srv36581.NBU_CLIENT.MAXJOBS.srvsvc01
05/10/2021 15:56:39 - granted resource  srv36581.NBU_CLIENT.MAXJOBS.srvsvc01
05/10/2021 15:56:39 - granted resource  MediaID=@aaac6;DiskVolume=PureDiskVolume;DiskPool=DP_SRV15428_DEDUP;Path=PureDiskVolume;StorageServer=srv15428;MediaServer=srv15428
05/10/2021 15:56:39 - granted resource  SRV15428_DEDUP
05/10/2021 15:56:39 - estimated 2 kbytes needed
05/10/2021 15:56:39 - Info nbjm (pid=2079607) started backup (backupid=srvsvc01_1633460199) job for client srvsvc01, policy P-SharePointETC-DB-SCS-SRVSVC01, schedule Diff on storage unit SRV15428_DEDUP
05/10/2021 15:56:39 - started process bpbrm (pid=24883)
05/10/2021 15:56:47 - connecting
05/10/2021 15:56:48 - connected; connect time: 0:00:00
05/10/2021 15:57:00 - begin writing
05/10/2021 16:12:21 - Info bpbrm (pid=24883) srvsvc01 is the host to backup data from
05/10/2021 16:12:21 - Info bpbrm (pid=24883) reading file list for client
05/10/2021 16:12:22 - Info bpbrm (pid=24883) accelerator enabled
05/10/2021 16:12:25 - Info bpbrm (pid=24883) starting bpbkar on client
05/10/2021 16:12:33 - Info bpbkar (pid=33508) Backup started
05/10/2021 16:12:33 - Info bpbrm (pid=24883) bptm pid: 25344
05/10/2021 16:12:33 - Info bpbkar (pid=33508) change time comparison:<enabled>
05/10/2021 16:12:33 - Info bpbkar (pid=33508) accelerator enabled backup, archive bit processing:<disabled>
05/10/2021 16:12:34 - Info bptm (pid=25344) start
05/10/2021 16:12:34 - Info bptm (pid=25344) using 1048576 data buffer size
05/10/2021 16:12:34 - Info bptm (pid=25344) using 128 data buffers
05/10/2021 16:12:35 - Info bpbkar (pid=33508) will attempt to use change journal data for <I:\Backup\SharePoint_BKP\>
05/10/2021 16:12:35 - Info bpbkar (pid=33508) will attempt to use change journal data for <I:\Backup\SharePoint_BKP\Disk01\>
05/10/2021 16:12:36 - Info bptm (pid=25344) start backup
05/10/2021 16:12:38 - Info bptm (pid=25344) backup child process is pid 25518
05/10/2021 16:13:42 - Info bpbkar (pid=33508) not using change journal data for <I:\Backup\SharePoint_BKP\>: not configured for use
05/10/2021 16:13:42 - Info bpbkar (pid=33508) not using change journal data for enumeration for <I:\Backup\SharePoint_BKP\> but will use it for change detection
05/10/2021 16:14:37 - Info bpbkar (pid=33508) not using change journal data for <I:\Backup\SharePoint_BKP\Disk01\>: not configured for use
05/10/2021 16:14:37 - Info bpbkar (pid=33508) not using change journal data for enumeration for <I:\Backup\SharePoint_BKP\Disk01\> but will use it for change detection
05/10/2021 16:20:27 - end writing; write time: 0:23:27
05/10/2021 16:35:53 - Warning bpbrm (pid=24883) from client srvsvc01: WRN - can't open file: I:\Backup\SharePoint_BKP\Disk01\System Volume Information\ResumeKeyFilter.Store (WIN32 32: Unknown error)
05/10/2021 16:35:53 - Info bpbkar (pid=33508) accelerator sent 2995200 bytes out of 381117635584 bytes to server, optimization 100.0%
05/10/2021 16:36:02 - Info bptm (pid=25344) waited for full buffer 3 times, delayed 89991 times
05/10/2021 16:36:03 - Info bptm (pid=25344) EXITING with status 0 <----------
05/10/2021 16:36:03 - Info srv15428 (pid=25344) StorageServer=PureDisk:srv15428; Report=PDDO Stats for (srv15428): scanned: 372185220 KB, CR sent: 218873 KB, CR sent over FC: 0 KB, dedup: 99.9%, cache disabled, where dedup space saving:99.9%, compression space saving:0.0%
05/10/2021 16:36:04 - Info bpbrm (pid=24883) validating image for client srvsvc01
05/10/2021 16:36:04 - Info bpbkar (pid=33508) done. status: 1: the requested operation was partially successful
The requested operation was partially successful  (1)

Thank you all.
1 ACCEPTED SOLUTION

Accepted Solutions

After analyzing the server operating system, it was verified that there was no reserved space for the snapshot.

View solution in original post

2 REPLIES 2

davidmoline
Level 6
Employee

Hi @danguss 

Did you look at the error on the line - it is teling you the problem WIN32: 32 (which is a Sharing violation)

The file is in use by some other process and given the path probably SharePoint. 

Check to see if WOFB (windows open file backup) is configured and working properly (but even this doesn't always help). Check the bpbkar (and possibly the bpfis) logs on the client to see if there are any issues with the volume snapshot. 

David

After analyzing the server operating system, it was verified that there was no reserved space for the snapshot.