error no:-77

[rahul_arora123]

Hi ,

I am getting one error as below:

Unable to connect to EMM database 

error no:-77

[RamNagalla]

more details please..

what is OS and Netbackup Version?

does it new installation or working one?

did you check the NBDB status?

/usr/openv/db/bin/nbdb_ping  

show us the server.log.

/usr/openv/db/log/server.log

[ontherocks]

Please check

https://www-secure.symantec.com/connect/forums/problem-emm-database-cannot-see-tape-drives

http://www.symantec.com/business/support/index?page=content&id=TECH55797

[Dyneshia]

How much free space do you have where NBU is installed at ?

On the master server :

Check : HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config

- double click on server and confirm the master server is listed first and all other servers listed exist.
- Confirm the client, browser and EMM_SERVER key are the master server.

If this is unix, confrim the bp.conf is correct.

Confrim the host and services file is correct.

Are all services running ?  Espically nbemm and  dbsrv  ?

[KBN]

HI 

   I have installed netbackup 7.5 on windows7 64bit,

   While i am trying to open activity monitor Unable to connect to the EMM server error(77).

   thanks

Naidu

[revarooo]

Do you have the GUI running directly on the Master server or is it on a remote Windows system with the admin console installed but logged into the Master?

[Marianne]

Please post output of all of these commands from cmd:

hostname

ipconfig /all

bpclntcmd -self 
(command is in <install-path>\veritas\netbackup\bin)

nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver
(command is in <install-path>\veritas\netbackup\bin\admincmd)

See this post for similar issue:

https://www-secure.symantec.com/connect/forums/nbu7506-nbemmcmd-hangs#comment-9341851

[mnakhan]

try this

1. Stop all NetBackup services:

From <install_path>\NetBackup\bin, run bpdown -f -v

2. Stop PBX if started, then start PBX:

• Right click My Computer, Select Manage
• Expand Services and Applications in the left pane and click Services
• Right click the VERITAS Private Branch Exchange service in the right pane and click Stop if it is started
• Right click the VERITAS Private Branch Exchange service in the right pane and click Start

3. Start all NetBackup services:

From <install_path>\NetBackup\bin, run bpup -f -v

4. Check the Windows Event Viewer application log for any error or indications why the PBX service has stopped.  If the problem persists, address the errors seen

• Right click My Computer, Select Manage
• Expand Event Viewer in the left pane and click Application

[mnakhan]

also share the output of following

nbemmcmd -listhosts

nbemmcmd -listsettings

C:\Program Files\Veritas\NetBackup\bin>bpps /s

[Marianne]

I have moved the new question that was added to an old, unsolved post to a new discussion: https://www-secure.symantec.com/connect/forums/unable-connect-emm-server-error77