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Veritas.com
Support

Unable to install System Recovery 18 on Windows Server 2019

yslitine
Level 1

‎03-02-2023 10:15 AM

Whenever I try Installing System Recovery 18 on windows server 2019, the loading install windows will appear and the progress bar moves all the way to then end then the window disappears and nothing happens after that. I have tried several times with no success. I would be very appreciative if you could kindly hep me resolve this issue.

Thank you,

Youssef

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1 REPLY 1

PJ_Backup
Moderator
Moderator
Employee

‎03-02-2023 10:35 AM

It may be worth checking the VSR SCL (software Compatibility List) as it notes:
"Windows Server 2019 is supported from Veritas System Recovery 18 SP2"

You can find links to all the SCLs here:

https://www.veritas.com/support/en_US/article.100046309 - List of User's Guides and Software Compatibility Lists for System Recovery

Its probably also worth reviewing Akihiro's list of links related to problems when installing VSR here:
https://vox.veritas.com/t5/System-Recovery/Useful-Veritas-System-Recover-22-Links/td-p/877584 

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