I have also complained bitterly about this in reply to pkh's post over here:
So far our requests have fallen on deaf ears.....
I used to stay logged on for MONTHS on my phone, laptop and tablet on Connect.
The session timeout is not really encouraging anyone to contribute on a regular basis.
I agree that this new timeout is VERY annoying. It makes it impossible to quickly check in and see if there are any new threads that need attention.
I believe/assume that there used to be a 24 hour timeout, as I had to sign in every Monday morning, but then I would stay logged in for the rest of the work week.
OK this is becoming an issue and making posting a big problem. If I am idle for any length of time I need to relog on.
I am also now getting authentication issues (didn't get it yesterday, but today is the random day to start this all over again!!!) as well as a prompt to log onto the UAT site (...???????)...
Is this going to be addressed?
I had increased the time-out from the default 30 minutes to 2 hours, but it seems it's still not long enough. What would be a decent amount of time? For security reasons I didn't think it would be good to have it too long.
What kind of 'security reasons' Ryan?
I used to stay logged on to Symantec and Veritas Connect for MONTHS.
On my laptop, my phone, tablet.
Pretty much like on other social media - LinkedIn, FaceBook, Twitter, etc...
And hotmail. And Gmail. Google+.
48 hours should be fine.
Or never. As long as cookies are enabled we should not be logged out.
Constant session timeouts make me feel unwelcome.
I bet you that others feel exactly the same.
IMHO, 2 hours is still too short. I suggest 12 hours as a minimum (but I prefer 24 hours), so that we can at least get through a business day with a single sign on.
I agree with Marianne asking "what security"? This is a user forum for chat, not a banking session. If an individual user on a shared computer is concerned about security, then they should know how to log off, but don't ruin it for the rest of us.