cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support
bpr186
Level 3
Partner Accredited
since ‎09-06-2013
‎07-19-2016

User Statistics

  • 8 Posts
  • 0 Solutions
  • 0 Kudos given
  • 6 Kudos received

User Activity

Clearwell Discussion View - Messages will not dispay

06-18-2014
I have a customer who cannot view messages in the discussion thread view.  They tried several case.  You select the discussion thread view and it simply spins then nothing but a blank screen. Has anyone seen this before?

Unable to restore a Case in Clearwell after moving archived data

05-28-2014
I recently helped a customer change their backup location.  We copied over a archived case folder from the old backup location to the new.  Now when we try to restore the case, it fails.  The error message in the logs state:   05/28/2014 10:15:30 Ca...

Clearwell cache location

05-12-2014
I am in the process if migrating data for a customer from one appliance to another.  I simply did a backup and restore of the cases.  However, on the old appliance they have the cache and scratch location set to an external storage location.  When ch...

Intermittent Retrieval of Document

05-06-2014
I have a customer who has an issue retrieving documents.  It's not constant.  She will login to Clearwell, pull up the document list and messages will start giving her the error message [#10025] Mwssage referred by a URN could not be retrieved.  We t...

EV Discovery Accelerator Research Folders

02-06-2014
I am having trouble figuring out how to view Research folders that have been created in EV DA.  I setup a folder and assigned access to be able to view research folders but they are not showing up in DA.  Any guidance would be extremely helpful.   Th...
View more
About
ACCREDITATIONS

ASC Archiving and eDiscovery Specialization (November 2010) STS Clearwell eDiscovery Platform 7.x