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TraceyBunyard · 01-14-2020

Product seems working fine, but this error appears up to 12 times per second in the SQL ERROR log: Error Message The activated proc '[dbo].[SqlQueryNotificationStoredProcedure-xxxxxx-xxxxx-xxxxx-xxxxxxxxxxxx]' running on queue 'NSSBE_01.dbo.SqlQueryN...

TraceyBunyard · 03-18-2019

The NSS 8.1.2 Service Pack 2 update is available from here Maintenance Release NetBackup Self Service 8.1.2 Service Pack 2 provides fixes for NetBackup Self Service 8.1.2

TraceyBunyard · 03-18-2019

The NSS 8.1 Service Pack 2 update is available from here Maintenance Release NetBackup Self Service 8.1 Service Pack 2 provides fixes for NetBackup Self Service 8.1

TraceyBunyard · 08-14-2018

Troubleshooting NetBackup Self Service jobs failing or not starting Note: the tab ‘Locations’ has been renamed to ‘Backup Servers’ in NetBackup Self Service 8.1.2 Jobs failing: cog is red Log in as admin. Check the Activity section in the Monitoring ...

TraceyBunyard · 08-14-2018

Troubleshooting NetBackup Self Service data synchronization issues Note: the tab ‘Locations’ has been renamed to ‘Backup Servers’ in Self Service 8.1.2. This post will cover:• Issues with data synchronization• Generated reports from connected master ...

TraceyBunyard · 01-14-2020

This has been logged as a bug but in the meantime, you can do the following to mitigate: Run the following query against the NSS Portal database to get a list of service queues: select * from sys.service_queues Then compare those results to the ava...

TraceyBunyard · 02-05-2019

Hi, That is the correct procedure. Time between 1 and 2 should be kept to a minimum as during that time, the NSS web server cannot communicate with the master so any operations instigated from NSS will fail, including scheduled tasks. The standard...

TraceyBunyard · 11-07-2018

Out of the box, NSS sends notification emails as standard (when it can monitor its own jobs and SMTP is configured).However, NSS cannot monitor all backup successes/failures on NetBackup itself, therefore NSS cannot be used as a general notification ...

TraceyBunyard · 11-06-2018

Hi Simon, NSS can only track jobs that originate from NSS: e.g. backup now or restore. In these cases, NSS knows the job number as it would have started the operation. However, for scheduled backups (i.e. ongoing protection), NetBackup handles the...

TraceyBunyard · 08-29-2018

Hi Simon, Based on this error: The description for Event ID 0 from source DirectaService8.5$NetBackupSelfService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. Yo...

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NSS throwing SQL errors in the SQL log after upgrading from NSS 8.1.1 to NSS 8.1.2

NSS NetBackup Self Service 8.1.2 Service Pack 2 - how do I get it?

NSS NetBackup Self Service 8.1 Service Pack 2 - how do i get it?

Trouble Shooting: Self Service jobs failing or not starting

Trouble Shooting: Self Service data synchronization issues

Re: NSS throwing SQL errors in the SQL log after upgrading from NSS 8.1.1 to NSS 8.1.2

Re: NSS : About Configuring Locations

Re: Self Service and emails......

Re: Self Service and emails......

Re: Self Service System Update fails