Forum Discussion

Frank_Quijano's avatar
Frank_Quijano
Level 2
11 years ago

Expired Rewards

I noticed this on my profile: 31.0 Approved 20 Jun, 2013 - 15:11 GMT Rewards Points Expiration Site Participation Points expired due to inactivity. T...
Asia Pacific
Incentive Programs
Not Applicable
Partners
  • _r___'s avatar
    _r___
    11 years ago

    Send a PM to LeslieMiller to help you out

    https://www-secure.symantec.com/connect/user/lesliemiller

  • mbmillecam's avatar
    mbmillecam
    11 years ago

    All points expire after 12 months of inactivity with your point account.  This means that you did not receive any points and you did not redeem points within that 12 month period.  We do not re-instate points onto the system.  

    We regret that you have lost points.  Please try to continue to contribute to Symantec Connect and if you have any issues with your account please contact us quickly.  Also remember that you can edit and manage your information (company name, email address, so forth) by first logging into your Symantec Connect account and going to the "Edit" tab in your profile.  You will find a link at the top of the page to help you change your information instead of creating a new account.

    Thank you!

mbmillecam's avatar
mbmillecam
Level 3
11 years ago

All points expire after 12 months of inactivity with your point account.  This means that you did not receive any points and you did not redeem points within that 12 month period.  We do not re-instate points onto the system.  

We regret that you have lost points.  Please try to continue to contribute to Symantec Connect and if you have any issues with your account please contact us quickly.  Also remember that you can edit and manage your information (company name, email address, so forth) by first logging into your Symantec Connect account and going to the "Edit" tab in your profile.  You will find a link at the top of the page to help you change your information instead of creating a new account.

Thank you!