backupexecmanagementservice.exe consumes all available RAM
- 5 years ago
Adding anti-virus exclusions my resolve this, please check: https://www.veritas.com/support/en_US/article.100046324
Also upgrade BE to latest version BE21: https://www.veritas.com/support/en_US/article.100044376
Thanks and Regards
- 5 years ago
Hi, Just to update you. The significant memory leak issue still occurs since I put in the described Anti Virus exclusions. The backupexecmanagementservice.exe starts consuming all available RAM (24GB) and all available C drive space (30GB) and then Backup Exec crashes in a heap!
The only way that I've worked around this is to manually stop the Backup Exec Management Service (in Control Panel->Services) with the Backupexec Management console closed. The backups still work in the background. But if I want to view them, or make amendments, then I start the above service, access the console, then stop the service again. If I don't or forget to do this, then my backup exec server falls over in about ~4 hours due to running out of RAM / disk space! It's a race against time for this memory leak!
Not ideal for a corporate backup server solution from Veritas!
I do suspect a bug has been triggered in this service caused by a Microsoft Windows update for the .Net Framework, as I've know that I've seen lots of other errrors relating to Windows Quality / Security updates to the .NET framework. But I have no idea which Windows update has caused this. Does anyone know what version of the .Net Framework Backupexec 16 is certified to work stably with?