Forum Discussion

P40l0's avatar
P40l0
Level 3
7 years ago

Library drive display as standalone drive after replacement

Hi, after drive replacement on automated library "HP MSL2024 - MSL G3 Series" the drive is now ot out of the library and displayed as standalone drive, but it is in the automated library HP MSL2024....
  • P40l0's avatar
    P40l0
    7 years ago

    The hardware technician intervened. He reset the library to factory settings and finally the drive is back in place inside the library. Now, the tapes are correctly mounted by the automated library. Everything returned to normal. In fact, I had requested a second intervention of the technician after the first tests caused by the malfunction due to the replacement of the drive....anyway, everything fine that ends well.
    Once again, thank you to all of you
    Greetings

     

    p.s. excuse me for my bad English!

P40l0's avatar
P40l0
Level 3

Hi,

 

already did and more than one time. The jobs are redirect to "any storage with tape".

Thanks anyway

Lothar_Müller's avatar
Lothar_Müller
Level 5
7 years ago

Hi

Perhaps it help to delete the library and drives additionally from the windows device manager when BE services are stopped.

 

 

  • Larry_Fine's avatar
    Larry_Fine
    Level 6
    7 years ago

    Please post your adamm.log file.

     

  • P40l0's avatar
    P40l0
    Level 3
    7 years ago

    Lothar_Müller Already did too by windows device manager.

    Now I have manually redirect each jobs to a temporary b2d area(2TB) and restarted windows. 

    Edit:

    Sytem restarted, same situation. Now I have installed Symantec drivers and rebooted the system(before the reboot I had uninstalled and deleted HP drivers from the device manager).

    When system reboot, will post the adamm.log  

     Edit:

    Same situation. Adamm.log attached(trunched at June 2017 because size).

    • Lothar_Müller's avatar
      Lothar_Müller
      Level 5
      7 years ago

      Hello

      You wrote you have rebooted the library. Have you done a real power cycle when the server was shudown, too?

      Drive or capacity change on a non-partitioned FC/SCSI library requires a reboot of the most librarys to rebuild the element ID table

      Another possible issue. The new drive have to be assinged to the library partition over librarys' webinterface, although there is only one default partition. Perhaps a screenshot of the Homepage of the webinterface can help to locate the issue.

      Regards Lothar

      • Larry_Fine's avatar
        Larry_Fine
        Level 6
        7 years ago

        I would suggest resetting the library to factory defaults and power cycle it.

        The adamm.log shows that the library doesn't know what tape drive(s) it has installed.  This is based upon the 0 and empty quotes in the Drive Element rows at the bottom.  If you look at the top of the adamm.log file (older), you will see at least one entry there.  I assume you only have one tape drive?

        A factory default should be safe, other than maybe losing your library's network settings, but double check your MSL tape library docs,

        0003:0000:0005:0000  Device Name             "\\.\Scsi3:"
                             Primary Inquiry         "HP      MSL G3 Series   6.20"
                             Serial Number           "HP      MSL G3 Series   DEC1500461"
                             Device Flags            UMD, SCSI, SN(TYPE 0)
                             Device State            3, Online

                             Device IDs              1028, {FE1D729C-D629-4433-935C-CCE0E4C72EA7}
                             Device Name             "Libreria automatizzata 0001"
                             Device Type             2131755008, "CHANGER FS=1"
                             Device Features         0x00006000: RMP,RRD
                             1st Slot Number         1
                             Number Of Slots         24
                             Portal Slots            0
                             Import/Export           Manual
                             Drives                  2

                             Drive Element 0         0, ""
                             Drive Element 1         0, ""