Forum Discussion

Eric_FR's avatar
Eric_FR
Level 3
8 years ago

NDMP Backup with NETAPP v9

Hi,

I trying to add a Netapp filer as NDMP data server into Backup Exec 16 (fully updated on 2016-02-21).

I always get an error message "permission denied". See attachment of a print screen.

The filer hosts several SVMs. ndmp node-scope-mode is disabeled.

I have enabled debug mode on the filer.

The error is:

00000010.00044551 023277ac Tue Feb 21 2017 10:36:54 +01:00 [kern_ndmpd:info:4145] A [src/rdb/SLM.cc 2511 (0x810404200)]: SLM 1000: current _sitelist is now: SLV <<1,1193>, 9b38433d-b29d-11e4-a313-00a0987d2136>.
00000010.00044552 023277ac Tue Feb 21 2017 10:36:54 +01:00 [kern_ndmpd:info:4145] [41423]  ERROR: MD5 AUTH FAILED MD5 digest mismatch for 'backupexec'                    -- bad password

I have tried with different password length without any success (8 and 16 chars).

The NDMP backup is working fine with another backup solution (IBM TSM).

Any idea is welcome on this topic.

Thank you for your support.

Regards,

Eric

16
ERROR
NDMP
NetApp
Windows Server 2016
  • Colin_Weaver's avatar
    Colin_Weaver
    8 years ago

    I received confirmation that we are working on support for OnTap 9.x but that it is not currently supported and that the symptoms seen currently do relate to lack of access.

    Unfortunately I cannot confirm a planned date for when we will provide an update to support this version.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    8 years ago

    This might be the OnTap version you are using (if the v9 in your title is the OnTap version) - although to be honest I am not sure I would expect to see an authentication error against an OnTap difference so it might be something else.

     

    The Backup Exec 16 HCL only list 7.x.x and 8.x.x revisions as supported currently.

    • Eric_FR's avatar
      Eric_FR
      Level 3
      8 years ago

      Thank you for your reply.

      I confirm that we are using OnTap version 9.1.

      • Colin_Weaver's avatar
        Colin_Weaver
        Moderator
        8 years ago

        I received confirmation that we are working on support for OnTap 9.x but that it is not currently supported and that the symptoms seen currently do relate to lack of access.

        Unfortunately I cannot confirm a planned date for when we will provide an update to support this version.