Forum Discussion

ikestew2002's avatar
ikestew2002
9 years ago

Data Insight - report.exe

Hello,

I seem to be having an issue running the data againg report within Data Insight. Every time I run this report it fails. I had a call with tech support and they mentioned the report.exe keeps crashing. They are currently looking into it, but I wanted to reach out to see if anyone else is has has this issue in the past.

Thanks

Data Insight
Information Governance
Not Applicable
Reporting
  • ManojChanchawat's avatar
    ManojChanchawat
    Level 3
    9 years ago

    Hi, your description is very high level and I am not sure what DI version you are using. To understand what the root cause, working with support may be a better option as the crashing of your description is very high level. To understand what the root cause, working with support may be a better option as the crashing of report may be due to many reasons. I have seen cases with the customers, where making changes to both "Number of Records" and "Truncate output if record count exceeds" options in the report, has solved the issue.However, you can quickly check couple of these technotes, if that can resolve your issue: 

    https://www.veritas.com/support/en_US/article.000022508

    https://www.veritas.com/support/en_US/article.000080732

    Hope this helps.