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PaulLaVigne's avatar
PaulLaVigne
Level 4
11 years ago

Cannot get Master server to connect to OPSCenter server

I am trying to get OpsCenter 7.5.0.5 working with my 7.5.0.5 Master Server, and cannot get the two to connect. I installed OpsCenter on a seprate server just fine, and added the OpsCenter server ju...
Backup and Recovery
OpsCenter
Windows Server (2003-2008)
  • PaulLaVigne's avatar
    PaulLaVigne
    11 years ago

    I ended up opning a ticket to get a little help, and figured the rest out on my own, so I'll post the little bit I learned in case someone else comes across this.

    First off, apparently I needed to run the "Symantec Product Authenication Server" installation, from the OppCenter install media, on to the Master Server. That was never clearly indicated in the documentation, and from what I found, they made it sound like that was only necesasry for a cluster installation, which I do not have.

    That put the "bin" folder in place, with the other necessary tools, namely vssat. 

    Secondly, I needed to open a couple of firewall ports, so I used netsh to set those up:

    To allow vssat to set up the trust, you'll need to open up port 2821 on the OpsCenter server:​
         netsh advfirewall firewall add rule name="OpsCtr" dir=in action=allow protocol=tcp localport=2821
     
    To allow the OpsCenter server to communicate with the Master Server, you need to open port 1556 on both:
         netsh advfirewall firewall add rule name="OpsCtrClnt" dir=in action=allow protocol=tcp localport=1556
     
    I am finally collecting data now.
PaulLaVigne's avatar
PaulLaVigne
Level 4
11 years ago

I ended up opning a ticket to get a little help, and figured the rest out on my own, so I'll post the little bit I learned in case someone else comes across this.

First off, apparently I needed to run the "Symantec Product Authenication Server" installation, from the OppCenter install media, on to the Master Server. That was never clearly indicated in the documentation, and from what I found, they made it sound like that was only necesasry for a cluster installation, which I do not have.

That put the "bin" folder in place, with the other necessary tools, namely vssat. 

Secondly, I needed to open a couple of firewall ports, so I used netsh to set those up:

To allow vssat to set up the trust, you'll need to open up port 2821 on the OpsCenter server:​
     netsh advfirewall firewall add rule name="OpsCtr" dir=in action=allow protocol=tcp localport=2821
 
To allow the OpsCenter server to communicate with the Master Server, you need to open port 1556 on both:
     netsh advfirewall firewall add rule name="OpsCtrClnt" dir=in action=allow protocol=tcp localport=1556
 
I am finally collecting data now.