AlChie
7 years agoLevel 4
How to reset a forgotten admin password of nss portal
Greetings! I have misstyped the password of nss portal and unable to login (no email attached for supervisor admin) How can I reset the Admin password to default Also in sql database i see the his...
- 7 years ago
Hi Alexander,
If you have SMTP set up for email, select the forgotten password and an email will be sent with a new password. If you do not have SMTP set up then select the forgotten password link for admin account to generate a new password, then run the following script.
Replace <yourdatabasename> with the name of your NetBackup Self Service database.
select top 1 right(Body , 56)
FROM [<yourdatabasename>].[dbo].[EMAILS]
Where Body like '%new password%' or Subject like '%new password%'
order by EmailID descRegards,
Tracey