NBU 7 OpsCenter, can't get to the web gui at all...use to work

Hi everyone,

I recently had a NBU7 upgrade applied to our Windows NBU backup servers and several clients; and as a part of that OpsCenter was implemented.

It was installed on a Windows VM (win server 2008 R2 Standard, 64 bit).

some basic reporting was set up by the contractor for us...which I still get now.

but, i can't get back to the GUI via the URL...no matter what we try.

 

I've verified all the services are running, bounced the services a few times, ran the 'ConfigurePorts -status" command and verified

current Http POrt: 80

current Https Port: 443

current shutdown port: 8105

and our network guys can telnet to the system and verified that port 80 is listening.

I've also tried manully typing in the to the address bar with http and https as outlined in the doc.

 

If anybody can steer me in the right direction, i'd really appreciate it!

Oh ya, i did open a ticket with support...which is currently active i hope, but nobody has gotten back to me for 2 weeks!!

i left 2 messages today alone.

(this is not a problem with Analytics but it was the only option in the drop-down box referencing OpsCenter)

thanks,