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jwallen21's avatar
jwallen21
Level 4
13 years ago

OpsCenter install

Just recently installed OpsCenter on a windows 2008 r2 VM server. The master server is also a windows 2008 r2 server and we are on version 7.01. After installing the opscenter the master server showed up as partially connected. I read some forums and seen that putting the 7.01 patch on might resolve the issue so I installled a netbackup 7.0 client install and then ran the 7.01 patch on the server. But this didn't remedy the issue and i am not sure i needed to install the client netback. Any suggestions?

Backup and Recovery
Monitoring
OpsCenter
Reporting
  • Lee_C's avatar
    Lee_C
    13 years ago

    I don't think it's the Netbackup client and 7.0.1 patch you require.  I think you should be patching OpsCenter, also search for relevant EEBs for OpsCenter.

    Can you also confirm the version of OpsCenter you are using?

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  • Lee_C's avatar
    Lee_C
    Level 5
    13 years ago

    I don't think it's the Netbackup client and 7.0.1 patch you require.  I think you should be patching OpsCenter, also search for relevant EEBs for OpsCenter.

    Can you also confirm the version of OpsCenter you are using?

  • Edwork's avatar
    Edwork
    Level 4
    13 years ago

    I also installed Opscetner 2 weeks ago. I met similar case, but status - not connect.

    My resolution:

    1. make sure DNS resolve from master server and OpsCenter server.

    2. Go to Master server,

    1. Open Regedit
    2. Browse to the key HKLM\SOFTWARE\Veritas\NetBackup\CurrentVersion\Config

                OPS_CENTER_SERVER_NAME    REG_SZ                <opscenter server name>

    1. Restart NetBackup

     

  • jwallen21's avatar
    jwallen21
    Level 4
    13 years ago

    Thank you both for your quick response

    Went to C:\Program Files\Symantec\OpsCenter\server\EEB.info and found it below.

    HARDWARE windows AMD64
    VERSION OpsCenter Server 7.0
    BUILD NUMBER 20091226
    RELEASE DATE Sun Dec 27 12:56:04 GMT+05:30 2009

     

    So after i ran the patch on OpsCenter it shows connected now thanks for the help.

  • zubair_chowgale's avatar
    zubair_chowgale
    Level 3
    13 years ago

    where did you download the patch from? can you help me with the details?

    i have installed opscentre on the master server itself and its not reporting. i need urgent assistance here.

    please assist me with the same

  • Lee_C's avatar
    Lee_C
    Level 5
    13 years ago

    Hi Zubair,

     

    You haven't said what version of Opscenter nor OS you are running. Without knowing what version we can't be determine that the patches we have applied will also apply to you.

    In any case try following the download link or search faciliites on this page :

    http://www.symantec.com/business/support/index?page=landing&key=15143