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Nagpal's avatar
Nagpal
Level 3
14 years ago
Solved

Veritas Volume Manger 5.1, Volume Mount issue

Hi,

I am getting below error while try to mount the vxfs FS in VRTSvxvm 5.1. I am using VMware 7.1 on x86 machine and installed Solaris 10 OS in vmware.

bash-3.2# mount -f vxfs /dev/vx/dsk/dg1/dg1vol /vxmount
UX:vxfs mount: ERROR: V-3-22168: Cannot open portal device: No such file or directory
UX:vxfs mount: ERROR: V-3-25255: mount: You don't have a license to run this program

bash-3.2# pkginfo -l VRTSvxfs | grep STATUS
    STATUS:  completely installed

bash-3.2# ls -lad /devices/pseudo/vxportal*
/devices/pseudo/vxportal*: No such file or directory

bash-3.2# devfsadm -v -i vxportal
devfsadm: driver failed to attach: vxportal
exit status = 1

bash-3.2# devfsadm -v -i fdd
devfsadm: driver failed to attach: fdd
exit status = 1

I tried to find the .key file in storage_foundation but ni ,uck

bash-3.2# cd storage_foundation
bash-3.2# cat .key
cat: cannot open .key

bash-3.2# ls -al
total 314
drwxrwxr-x   4 root     root         512 Oct  8  2009 .
drwxr-xr-x  14 root     root        1024 Jan 23 12:29 ..
-rw-r--r--   1 root     other      71232 Sep 21  2009 EULA_SFHA_Ux_5.1.pdf
-rw-r--r--   1 root     other      70601 Sep 21  2009 EULA_SF_Ux_5.1.pdf
-rw-r--r--   1 root     root         882 Oct  8  2009 copyright
drwxrwxr-x   2 root     root         512 Oct  8  2009 docs
-rwxr-xr-x   1 root     other       4632 Oct  8  2009 installsf
-rw-r--r--   1 root     other        940 Oct  8  2009 pkginfo.txt
-rw-r--r--   1 root     other       1242 Oct  8  2009 pkginfo_ha.txt
drwxrwxr-x   4 root     root         512 Oct  8  2009 tools
-rwxr-xr-x   1 root     other       4634 Oct  8  2009 uninstallsf

Please help me out this.

business continuity
Storage Foundation
  • Gaurav_S's avatar
    Gaurav_S
    14 years ago

    yep, so as per release notes, as you are using sol 10

    As from version 5, SF is only supported on 64-bit.

    Extract from Release Notes (All documentation: https://vos.symantec.com/documents) :

    Veritas Storage Foundation is supported on the following Solaris operating systems:
    ■ Solaris 8 (SPARC Platform 32-bit and 64-bit)
    ■ Solaris 9 (SPARC Platform 32-bit and 64-bit)
    ■ Solaris 10 (SPARC or x64 Platform 64-bit)

    For information about the use of this product in a VMware Environment on Solaris x64, refer to http://entsupport.symantec.com/docs/289033

     

    G

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    Did you tried creating the portal device using mknod ?

    for e.g

    If the vxportal device is not available, you can recreate it using mknod:

    #mknod /dev/vxportal c 10 32

    make sure the major/minor numbers are not used

    & then try the same steps again, also you might need to consider loading the module manually using modload

    Also, I somehow reckon there was a fix for this, will check & let know ..

     

    G

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    Also check out this thread:

     

    https://www-secure.symantec.com/connect/forums/not-able-mount-volume

     

    G

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    while checking with 5.1 RP1 release notes, under section of "Fixed issues" for veritas filesystem I see this:

    1908776


    [VxFS][320-219-830] UX:vxfs mount: ERROR: V-3-22168: Cannot open portal
    device...

    refer

    http://docs.oracle.com/cd/E19186-01/875-4647-10/875-4647-10.pdf


    might be worth trying patch..

     

    G

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    As per URL https://www-secure.symantec.com/connect/forums/not-able-mount-volume

    Strorage foundation for 32-bit required. right?

     

    bash-3.2# rem_drv vxportal
    bash-3.2# rem_drv fdd
    bash-3.2# add_drv -v -n vxportal
    No 32-bit version of (vxportal) found; 64-bit version of this driver exists.
    64-bit driver (vxportal) not loadable on 32-bit kernel.
    exit status = 0
    System configuration files modified but vxportal driver not loaded or attached.
    Driver (vxportal) installed.
    bash-3.2# add_drv -v -n fdd
    No 32-bit version of (fdd) found; 64-bit version of this driver exists.
    64-bit driver (fdd) not loadable on 32-bit kernel.
    exit status = 0
    System configuration files modified but fdd driver not loaded or attached.
    Driver (fdd) installed.
    bash-3.2#
    bash-3.2#
    bash-3.2#
    bash-3.2#
    bash-3.2# mount /dev/vx/dsk/dg1/dg1vol /vxmount
    mount: /dev/vx/dsk/dg1/dg1vol is not this fstype
    bash-3.2# mount -f vxfs /dev/vx/dsk/dg1/dg1vol /vxmount
    UX:vxfs mount: ERROR: V-3-22168: Cannot open portal device: No such file or directory
    UX:vxfs mount: ERROR: V-3-25255: mount: You don't have a license to run this program
    bash-3.2#
     

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    bash-3.2# mknod /dev/vxportal c 10 32
    mknod: File exists
     

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    yep, so as per release notes, as you are using sol 10

    As from version 5, SF is only supported on 64-bit.

    Extract from Release Notes (All documentation: https://vos.symantec.com/documents) :

    Veritas Storage Foundation is supported on the following Solaris operating systems:
    ■ Solaris 8 (SPARC Platform 32-bit and 64-bit)
    ■ Solaris 9 (SPARC Platform 32-bit and 64-bit)
    ■ Solaris 10 (SPARC or x64 Platform 64-bit)

    For information about the use of this product in a VMware Environment on Solaris x64, refer to http://entsupport.symantec.com/docs/289033

     

    G

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

    Agreed with you, but i have one question,

    My system processor is 64-bit and my OS is also 64-bit (win 7 64-bit) then what i need to do to fix this problem on same system.

     

    Thanks

  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    14 years ago

    couple of choices:

    Good that processor is 64 bit, Inside vmware for guest OS:

    1. solaris 10 installation should be 64 bit.

    2. Try solaris 9 with 64 bit (x64)

    3. Not completely sure on this but you can try installing 5.1 RP1 or later.

     

    G

  • Nagpal's avatar
    Nagpal
    Level 3
    14 years ago

     To determine what kind of binaries your Solaris machine can run, try the following:

    eden:/home/cph: isainfo -v
    64-bit sparcv9 applications
    32-bit sparc applications


    But i have checked on my machine, it shows:-

    bash-3.2# isainfo -v
    32-bit i386 applications
            pclmulqdq sse4.2 sse4.1 ssse3 popcnt tscp sse3 sse2 sse fxsr mmx cmov
            sep cx8 tsc fpu