Knowledge Base Article
Hi Mouse
this is a great article and i have been though the config of GRT backups for the master/media and client with a fine tooth comb - the problem i ahve is the backup starts ok - flies though with no problem - until it gets to the 'processing granular information bit' - the client server then recieves a stop error and restarts
3rd line support advise leaving 30% disk space available for GRT processing - the drive has 3GB available of 8gb capacity drive - surely this is enough?
have run perfmon checks on memory/disk I/O / % free disk space and nothing gets hammered at all.
it really looks like a resource issue wehn GRT processing is running - but which resource i do not know
can you help - spot anything glaringly obvious
symantec have been troubleshooting for 3 months now!
many thanks for any advice