Interested in usability studies for Backup Exec?
The Backup Exec team is committed to enhancing your user experience with our software, and we are pleased to invite you participate in usability studies. You will not be asked to purchase anything. Typically we conduct usability study sessions remotely. This means you will use Backup Exec running on our test machines controlled conveniently from your own workstation. It’s easy and requires only an hour of your time. If you are interested in participating, please send us an email with your contact information including your name, email address, company name and job title. You may be contacted by one of our usability engineers for additional information so we can schedule you for future studies most relevant to your areas of interest. Thank you for your interest in shaping the future of Backup Exec!Alternative ways to access Official Backup Exec Technical Support
I think it is fair to say that Backup Exec technical support is less beloved worldwide than Grumpy Cat or Game of Thrones. That being said, the members of that team are hard-working and do the best they can to help the users they speak with. As part of the recent corporate overhaul, we have new leadership of Technical Support at the Sr VP level and further down into the trenches ofWhat is going on with Backup Exec 2012 & Windows Server 2012?
***I would like to thank all of you for the contributions made to this post over the last month. We hear your frustrations and concerns. At this time, we are closing this thread to further comment. If you require support or have other concerns/questions, please do not hesitatesend me or other Symantec support members a Private Message. Thank you! ***March Schedule Update for the next releases of Backup Exec
We've been discussing this topic across a number of threads lately, so I thought I'd drop it here for all to see. The development team has been extremely focused on quailty enhancements, as reflected in the last Hotfix released February 20th. It's had over 20,000 downloads without logging a single traceable support event.Virtual Machine Auto Recovery, a jewel from Backup Exec
As the name implies, this feature automatically recovers a virtual machine from application faults. If you own a Backup Exec 2010 R3 or Backup Exec 2012 product and have license for Agent for VMware Virtual Infrastructure or Virtual Agent respectively, here is an interesting feature for you.