Fix Backup Exec SKUs in your SKU Generator and Margin Builder...
Hi, There appears to be an unnecessary level of confusion, here in Australia at least, about Backup Exec multi-year SKUs. Two key Symantec tools aren't correctly generating the multi-year SKUs for backup Exec, for new licenses, renewals or upgrades. The two key Symantec tools getting the SKUs wrong are: The Symantec SKU Genertaor: http://kdw.knowledgedirectweb.com/symantec/symantec2.html The Symantec Margin Builder: https://marginbuilder.partnermarketing.com/ In all cases, when selecting a multi-year Backup Exec license product (new, renewal or upgrade) the SKUs generated are always multiples of the 12 month SKUs, whichend in El1ES. What should be generated are the multi year SKUs ending in El2ES (for 24 monthe) or El3ES (for 36 months). I have tried talking to the channel, my Symantec contacts (numerous they are) as well as trying to contact channel marketing personnel on Symantec Connect, who have posted in the past about the Margin Builder site. However, all my attempts at getting this fixed are met with pointing fingers, shrugs of shoulders or, quite rudely unprofessional,no response whatsoever! If you guys can't get your SKUs right in your own partner and channel tools, after repeated reports of the failures,what does this say about your company's approach to QA? This is why Symantec's products are suffering. Your organisation is suffering from some pretty serious disfunction at the moment, with everybody behaving like teflon and not taking ownership or responsibility for things. I apologise for the rant and for being somewhat brutally frank about my perception of this situation, but I am finding dealing with you guys increasingly frustrating. Regards, David JonesSolved2.2KViews0likes2Comments
WinXP Image
Hi, I need urgent help in modifying existing Win XP image. I am new to this role and has to complete this activity asap. I have got one .gho and two .ghs image of Windows XP and a Win PE already created. I am able to create a bootable usb using Win PE USBbuild.bat file but when I am using this file to re-image. It says usb image is fat32 and OS image is NTFS and I do not get any error but it did not proceed further. Not sure how to go about this. Can someone provide me some urgent help on this please? Need to add some new models to this image and also need to share instructions on ow to create a bootable usb to download the image from the network. Thanks.1.2KViews1like1Comment
