Symantec endpoint protection manager 11
Dear All We have Symantec endpoint protection manager in our organisation but we do not have back up files.Last week Server Hard disk has problem and we have installed new Symantec endpoint protection manager.But we do not have our updated list on SEPM. I have retrieve the old SEPM FOLDER from pROGRAM FILES and having sem5.db which is 0 kb and sem5.log having big size. Now we would like to configure new SEPM as old setup.Please guide me how to solve this issue. Want to retrieve all client list on SEPM and it should connect with my sepm.Please help me.
Does More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.
Need to re-download .slf license file for SEP12 - how/where?
This should probably be a "sticky" - my trial of SEP12 SBE has expired, I have all my license & serial#s, product properly registered, and I can find no place to generate or obtain a .slf file to activate my product. How and/or where do I go for this, please?How to calculate SPVUs associated with a given license?
I understand how to calculate SPVUs from the below SORT link. If I were to figure out how many SPVUs are associated with a given license then how can I find that out. https://sort.veritas.com/spvu_calc I am aware that Veritas has an internal license decoding tool but not sure if that gives any clue. Basically I would like to compare installed SPVUs with required SPVUs based on Veritas SPVU calculator, in order to maintain Veritas licensing compliance and also make sure there is no waste of license. I have opened a case with Veritas, Tech Support and Customer Care looking into it for quite sometime with no luck so far. Thought of posting it here, in case I get lucky. VOM's license reporting may help in maintaining compliance but it does not show SPVUs associated with a given license.
