NDMP restore failing - Error ndmpagent NDMP restore failed from path UNKNOWN
Hello, I am getting below error with NDMP restore. Any ideas? Backup master, media server to Netapp array connectivity looks good and verified with /usr/openv/volmgr/bin/tpautoconf -verify <Netapp_array> Below observed in activity monitor log Feb 7, 2023 7:54:39 PM - granted resource HP.ULTRIUM5-SCSI.000 Feb 7, 2023 7:55:17 PM - Info ndmpagent Received ABORT request from bptm Feb 7, 2023 7:55:17 PM - Error ndmpagent NDMP restore failed from path UNKNOWN Feb 7, 2023 7:55:17 PM - Info bpbrm got ERROR 40 from media manager Feb 7, 2023 7:55:17 PM - Info bpbrm terminating bpbrm child 7841 jobid=236671 Feb 7, 2023 7:55:17 PM - restored from image xxxxxx; restore time: 0:07:42 Feb 7, 2023 7:55:17 PM - end Restore; elapsed time 0:07:43 Restore error (2850)Solved1.4KViews0likes6CommentsNDMP : Error 636 read from input socket failed
Hi NBU community ! I need your help for the error in the subject. Before the explanation, i present you the context. The environment is the next : Master : VM 2K16 in NBU 9.0.0.1 Media : Physical server 2K16 in NBU 9.0.0.1 NDMP : Nas server Dell EMC Unity My company wants to backup 7 nas server in NDMP with LTO8 drives. 5 nas server are backed up really good without errors, maybe because the volumetry is low. But, we've 2 nas servers that are complicated to back up. Each nas server does 55 To and goes on error 636 the major of time. With some chance, we can have a successful backup of these. I checked articles about tcpkeepalive etc... but i think the problem is somewhere else. You will find in attachment the details of a failed job. Please explain me what is wrong with my nas servers. Thanks.957Views0likes2CommentsNDMP restore 'Tape media server is not active'
Hey everyone, been a while since I've had to post here ;) I have a very strange issue which is blocking our ability to restore some data. We have an old NBU 7.5.0.7 system which has been in operation for many years. This system is a VM master server, a few physical media servers, and a number of NetApp filers. All systems aside from the master are plugged into a fiber channel SAN, and NDMP backups are run from the filers to the tape drive directly. The media servers do random standard backups of misc systems. I have NDMP backups from these filers from a few months ago (March) which if we kick off a restore from, we immediately get the message 'Tape media server is not active'. Here is a snip from the job Detailed Status in the NBU Java GUI: 06/03/2021 13:42:51 - begin Restore 06/03/2021 13:42:52 - number of images required: 1 06/03/2021 13:42:52 - media needed: E00128 06/03/2021 13:42:52 - media needed: E00108 06/03/2021 13:42:52 - media needed: E00113 06/03/2021 13:42:52 - media needed: E00120 06/03/2021 13:42:52 - restoring from image pd-dd-07_1615860482 06/03/2021 13:42:52 - Info bpbrm (pid=7975) pd-dd-02 is the host to restore to 06/03/2021 13:42:52 - Info bpbrm (pid=7975) telling media manager to start restore on client 06/03/2021 13:42:52 - Info bpbrm (pid=7975) spawning a brm child process 06/03/2021 13:42:52 - Info bpbrm (pid=7975) child pid: 7980 06/03/2021 13:42:52 - Info bpbrm (pid=7980) start tar on client 06/03/2021 13:42:52 - Info tar (pid=7984) Restore started. 06/03/2021 13:42:53 - requesting resource E00120 06/03/2021 13:42:53 - awaiting resource E00120. Waiting for resources. Reason: Tape media server is not active, Media server: pd-nbumaster, Robot Type(Number): TLD(2), Media ID: N/A, Drive Name: N/A, Volume Pool: N/A, Storage Unit: N/A, Drive Scan Host: N/A, Disk Pool: N/A, Disk Volume: N/A this restore forever hangs, never getting beyond this point. I'm not quite sure why it's upset about this. The media server it is showing, pd-nbumaster, is in fact the VM master server, which has no drives or robots physically attached to it. What is even more confusing about this, is that if we try to restore from more recent backups, say in the last month, they restore fine, though those restores all appear to use one of the physical media servers (not filers) as a media server for the restore. The server 'pd-ms2' in this case is one of the physical media servers: 06/03/2021 14:06:13 - begin Restore 06/03/2021 14:06:13 - number of images required: 1 06/03/2021 14:06:13 - media needed: E00561 06/03/2021 14:06:13 - media needed: E00574 06/03/2021 14:06:13 - media needed: E00566 06/03/2021 14:06:14 - restoring from image pd-dd-07_1622280123 06/03/2021 14:06:14 - Info bpbrm (pid=4466) pd-dd-02 is the host to restore to 06/03/2021 14:06:14 - Info bpbrm (pid=4466) telling media manager to start restore on client 06/03/2021 14:06:14 - Info bpbrm (pid=4466) spawning a brm child process 06/03/2021 14:06:14 - Info bpbrm (pid=4466) child pid: 4469 06/03/2021 14:06:15 - Info bpbrm (pid=4469) start tar on client 06/03/2021 14:06:15 - Info tar (pid=4472) Restore started. 06/03/2021 14:06:15 - Info bptm (pid=4468) Waiting for mount of media id E00574 (copy 1) on server pd-ms2. 06/03/2021 14:06:15 - started process bptm (pid=4468) 06/03/2021 14:06:15 - mounting E00574 06/03/2021 14:06:15 - Info bptm (pid=4468) INF - Waiting for mount of media id E00574 on server pd-ms2 for reading. 06/03/2021 14:06:18 - Info ndmpagent (pid=4472) pd-dd-02: Session identifier: 14867 06/03/2021 14:06:15 - requesting resource E00574 06/03/2021 14:06:15 - granted resource E00574 06/03/2021 14:06:15 - granted resource IBM.ULTRIUM-TD8.005 this restore goes on to succeed. I have tried a few things to force the media server as described here: https://www.veritas.com/support/en_US/article.100000701 I've also rebooted all systems involved at least once. However nothing has changed. Any time I try to NDMP restore from these older backups, it always wants to use the master server as the media server. Restores from newish backups seem to run fine, using the physical media servers. Any ideas?1KViews0likes2Commentsndmp backup stops in middle of backup job
Hello people, Our ndmp filers can connect to the backup server but backupping the data is not going to complete. The others clients such as Windows file servers and linux machines backup state is perfect.The backup media master server is NB 8.1.2 on Windows Server 2016 fully patched. The backup server can connect to the NDMP host, runs for 10 - 20 minutes while writing data and then stops. Can someone give usefull information?1.7KViews0likes6CommentsManual Duplication is failing with 191 error code
NetBAckup Version: 8.1.1 OS Version: SLES 12 SP 1 My duplication job which is done by SLP fails with the following error after witing a couple of bytes. Apr9,201912:30:59PM-mounting0384L7 Apr9,201912:30:59PM-Infobptm(pid=18780)INF-Waitingformountofmediaid0384L7onserversivls105forwriting. Apr9,201912:31:32PM-Infobptm(pid=18780)mediaid0384L7mountedondriveindex21,drivepath/dev/alias/nst/C3EC3D2008,drivenameIBM.ULTRIUM-HH7.003,copy2 Apr9,201912:31:32PM-Infobptm(pid=18780)INF-Waitingforpositioningofmediaid0384L7onserversivls105forwriting. Apr9,201912:35:07PM-Errorbptm(pid=13610)cannotreadimagefromNDMPmediaid@aaaab,driveindex-1,errorcode20(NDMP_UNDEFINED_ERR) Apr9,201912:35:07PM-Errorbptm(pid=13610)NBEMMreturnedanextendederrorstatus:Invalidargument(4000002) Apr9,201912:35:07PM-Infobptm(pid=13610)EXITINGwithstatus85<---------- Apr9,201912:35:09PM-Errorbptm(pid=18780)mediamanagerterminatedbyparentprocess Apr9,201912:36:31PM-Errorbpduplicate(pid=18763)hostsivls106backupidmp2vmsd058_1524904249readfailed,mediareaderror(85). Apr9,201912:36:31PM-Errorbpduplicate(pid=18763)hostsivls105backupidmp2vmsd058_1524904249writefailed,mediamanagerkilledbysignal(82). Apr9,201912:36:31PM-Errorbpduplicate(pid=18763)Duplicateofbackupidmp2vmsd058_1524904249failed,mediamanagerkilledbysignal(82). Apr9,201912:36:31PM-Errorbpduplicate(pid=18763)Status=noimagesweresuccessfullyprocessed. Apr9,201912:36:31PM-endDuplicate;elapsedtime0:05:35 noimagesweresuccessfullyprocessed (191)1.9KViews0likes4CommentsCan I restart a failed NDMP Restore (NBU 8)
Hi, Performing lots of detailed restores. A couple have failed. I dont see an option to resume, is there anyway I can restart? They are very specific so re-creating the job each time is very long winded. I am using the B,A and R client within the NBU console. I also have OpsCenter analytics access but also do not see a restart option. Thanks!Solved1.7KViews0likes3CommentsEMC VNX NAS and NetBackup 7.7.x SCSI reserve configuration
Hello, friends. I've reviewed Veritas' and EMC's documentation but not found the answer (yet) to this question, so I'm posting it here. I want to validate that EMC VNX NAS datamover configuration for enabling "scsiReserve" is compatible with my media servers' SPC-2 SCSI reserve option (currently selected.) I'm believing this to be the case, but not finding a lot of concrete information to support that belief. Any suggestions of where to look ?863Views0likes1CommentNDMP media write error(84) while writting to Data Domain
Hello, Hardware/software info: Netbackup Server Linux Redhat using Netbackup version 7.7.3 (master as media) Client: os version "NetApp Release 8.2.4P6 7-Mode" DD6300 OS 6.0.1.10-561375 It is my first post so please forgive me mistakes. I have an issue with NDMP backup. The problem occures only with montlhy schedule wchich is using accelerator forced rescan option. It was working properly long time and a few days ago strated to fail with error code 84 media write error. It starts to write data and after some time fails. The backups goes directly to DD via DDboost. I do not have an access into client so I need to focuse on master server. anyone has faced similar issue? Job details: ... 01/09/2018 09:07:41 - Info ndmpagent (pid=17596) HOST1: DUMP: Tue Jan 9 09:04:10 2018 : We have written 688907814 KB. 01/09/2018 09:12:41 - Info ndmpagent (pid=17596) HOST1: DUMP: Tue Jan 9 09:09:10 2018 : We have written 692824322 KB. 01/09/2018 09:21:27 - Critical bptm (pid=17598) include image error, bytesw(53248) not equal to wlen(524288) 01/09/2018 09:21:27 - Critical bptm (pid=17598) image write failed: error 2060022: software error 01/09/2018 09:21:38 - Error bptm (pid=17598) cannot write image to disk, Invalid argument 01/09/2018 09:21:38 - Info ndmpagent (pid=17596) Received ABORT request from bptm 01/09/2018 09:21:38 - Error ndmpagent (pid=17596) NDMP backup failed, path = /vol/Vol_docs 01/09/2018 09:21:38 - Error ndmpagent (pid=17596) HOST1: DUMP: Write to socket failed 01/09/2018 09:21:38 - Error ndmpagent (pid=17596) HOST1: DUMP: DUMP IS ABORTED 01/09/2018 09:21:39 - Error ndmpagent (pid=17596) HOST1: DATA: Operation terminated (for /vol/Vol_docs). 01/09/2018 09:21:39 - Info bptm (pid=17598) EXITING with status 84 <---------- 01/09/2018 09:21:39 - Error bpbrm (pid=17590) could not send server status message 01/09/2018 09:21:39 - Info ndmpagent (pid=0) done. status: 84: media write error 01/09/2018 09:21:39 - end writing; write time: 19:34:29 media write error (84) BPTM logs: 09:21:27.548 [17598] <32> do_include_image: include image error, bytesw(53248) not equal to wlen(524288) 09:21:27.549 [17598] <32> write_data: image write failed: error 2060022: 09:21:27.560 [17598] <8> vnet_get_user_credential_path: [vnet_vxss.c:1474] status 35 0x23 09:21:27.560 [17598] <8> vnet_check_user_certificate: [vnet_vxss_helper.c:3728] vnet_get_user_credential_path failed 35 0x23 09:21:27.560 [17598] <2> ConnectionCache::connectAndCache: Acquiring new connection for host MASTER_SERVER_NBU, query type 161 09:21:27.561 [17598] <2> logconnections: BPDBM CONNECT FROM 172.16.57.1.57136 TO 172.16.57.1.13721 fd = 25 09:21:27.566 [17598] <2> db_end: Need to collect reply 09:21:38.459 [17598] <16> write_data: cannot write image to disk, Invalid argument 09:21:38.459 [17598] <4> write_backup: Calling close_all_ft_pipes 09:21:38.459 [17598] <2> NdmpAgentSession_abort_by_index[0]: aborting... 09:21:38.505 [17598] <2> NdmpAgentSession[0]: ndmp_xm_wait_for_abort_complete: Waiting for ABORT COMPLETE... 09:21:39.249 [17598] <2> bptm: EXITING with status 84 <---------- Connecting to host "HOST1" as user "ndmp"... Waiting for connect notification message... Opening session--attempting with NDMP protocol version 4... Opening session--successful with NDMP protocol version 4 host supports MD5 authentication Getting MD5 challenge from host... Logging in using MD5 method... Host info is: host name "HOST1" os type "NetApp" os version "NetApp Release 8.2.4P6 7-Mode" host id "0536982947" Login was successful Host supports LOCAL backup/restore Host supports 3-way backup/restoreSolved3.9KViews0likes6CommentsRestore from netbackup to EMC via NDMP
Hi I am after some pointers with my netbackup 7.7 restore problem. I have group of netbackup tapes that I have imported from a previous system many years ago. They are of a netbackup that was taken from a an EMC Celerra NAS via NDMP. With the tapes freshly now imported to netbackup I can browse the backup sets and see what I need to restore without issue. Because many years have passed I do not have an EMC device anymore but am using a simulator to restore to. I have setup NDMP on it and I can confirm netbackup will happly backup and restore from it as a test however I can not get the other backups from the imported tapes to restore to it. I have gone down the road of doing a restore to an alternative device and then specified the alternative path in the restore window. When I run the restore it happly reads the tape but fails with the error "emc_rd i18n archive not supported (0)". The one thing I did note was that when I look at the backup images in the restore windows Isee that my test ndmp backups are shown as "NDMP" image format where as the imported tape images are shown as "backup" image format. I am not sure that this is the issue. Any pointers someone can offer would be greatly apppreciated.Solved1.7KViews0likes4CommentsNetBackup Hardware Tier Matrix
Hello all. I haven't been able to find the NDMP hardware tier Matrix for NBU. Any clue on where to find such a document? I've tried the NBU licensing guide sugested path in partnernet (Licensing > Pricelists > Additional Pricing Documents), VOX community search, PartnerNet search and even Google search; but so far I've just found a 2010 version for thisNDMP hardware tier Matrix document which iscompletely obsolete. Any help on this with be much appriciated.Solved2.9KViews0likes2Comments