Clearwell Privilege Logs
The documentation for the Clearwell Platform states: Privilege log: Clearwell automatically creates a privilege log of all privileged documents for opposing counsel’s review. Users have the flexibility to select which fields to include in the report, such as document ID, custodian, to, from, subject, title, and reason codes and can produce the report in CSV format. However, we can find nothing in the actual user guides (either administration or reviewer) that indicates just how you go about actually producing this "automatic" privilege log. We have the "reports" feature, but of couse this is not a privilege log and has none of the options described above. Can any one tell us what we are missing or doing wrong? Thanks, KTFAYESolved1.6KViews1like3CommentsClearwell 7.1.4 HTTP request error
Upon logging into (7.1.4) UI, my main dashboard has a popup window error. Am also getting same window every time I open a case and am taken to the case home. Window says "Failure: Unable to retrieve chart: HTTP request error" Services restart did not fix. Also getting other error : When trying to download export job: it says unable to dowload from "Clearwell web path".Unable to open this internet Site. It is not happening with all user, there are only few users who are facing this issue. Anyone else seen this? Best Regards, Deepak JindalSolved672Views0likes2CommentsHas anyone ever managed to get an individual page count of a folder in Clearwell?
Client has asked for page count of a folder they are about to review. Folder has over 50,000 items but I can't easily see how to give an accurate page count (of single pages not items). Has anyone come across an easy way of getting this information? Running a production simply gives me a count of items again. Thanks.Solved702Views0likes1CommentList of all legal hold notices and who sent them
We need to identify who sent the sys admin notices and custodian hold notices for each case. Right now it looks like we will have to go into each case to identify and we have over 150 cases. We are using v7.1.2.33.2 Is there a way we can export this information - don't care if we have too much info, we can always modify and filter what we need. Thank you!Solved518Views0likes1CommentNeed to report against the MYSQL db
I need to create a report that will list all of the cases i have and then tell me who are the custodians for those cases. I need this to be a one page report so I can get a heads up view of all of the legal hold activity in one shot. I am able to connect to the MYSQL db but I can't figure out how to proceed beyond that. Any help on this would be greatly appreciated.329Views0likes1CommentClearwell Question: how do I identify the group of files which have been put into multiple folders
Hello. My total file count is incorrect because the same file was duplicated into multiple folders. How can I quickly identify a file that is in more than one location. Basically if 2 objects are identical that reside in 2 different locations, please bring them back in a query. Thanks Liza Hackett642Views0likes2CommentsClearwell Dashboard Metrics on Family Level instead of Item
I have a client who is running daily metrics to track their reviewer progress in Clearwell. However, it seems that there is no good way to pull back the number of tagged/not tagged documents on the family level. They can only get stats at the item level, which really isnt accurate for their purposes. Since they have chosen to tag at the family level, and track their progress by families/documents, getting stats at the item level is confusing. Am i missing something in the Review Dashboard functions? Otherwise we have to manually go to each folder in clearwell and search that folder and manually create the stats for tagged/not tagged per reviewer. This is obviously not ideal. Anybody have suggestions/workaround?461Views0likes1Comment