VMware 7.0.2 with BE 21.2R2
Dear all, We are setting up a test environment with the following elements: -VMware Cluster with two ESXi nodes and vCenter 7.0.2 -Fujitsu Eternus DX200S5 storage cabinet -Backup Exec 21.2R2 In the virtual layer we have several Windows Server 2019 VMs with Fault Tolerance active, could you confirm what is the current integration of these FT machines in Backup Exec backups and restores for specified versions of the involved products? At least, we have checked that backups can be completed directly from vCenter, without the need of additional agents. How we should perform a complete restore of a FT VM? Thank you very much for your help. BR, Samu629Views0likes1CommentVMWare Backups Failing - Login Failure?
Hi, We have recently started having an error when backing up VM's via the vCenter server: The job failed with the following error: A failure occurred while locking the virtual machine in place for backup/restore operations. VDDK-WARN: VixDiskLibVim: Login Failure. Callback error 1800 at 2500. I can't find much information on this callback error code, anyone have any insights? The account used has full top level vCenter permissions and previously worked. I have ran a debug and at the point of failure we see: [fsys\shared] - VDDK-Log: [LoadTempHive] Registry hive D:\Program Files\Veritas\Backup Exec\Data\VMwareTemp\vixmntapi225\BCD is loaded under the name mntApi388674662730830357 [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{9dea862c-5cdd-4e70-acc1-f32b344d4795}\Elements\12000002 [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{df2aff03-2345-11df-9851-e076a68f85fc}\Elements\12000002 [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{df2aff02-2345-11df-9851-e076a68f85fc}\Elements\12000002 [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{df2aff04-2345-11df-9851-e076a68f85fc}\Elements\12000002 [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{521d7511-7875-11e7-93d9-e44bb22fdbc2}\Elements\26000022. [fsys\shared] - VDDK-Log: BootConfiguration::GetDefaultOsInfoFromVistaBCD error 0 [fsys\shared] - VDDK-Warn: ERROR: Error 13 reading Element value from key mntApi388674662730830357\Objects\{9dea862c-5cdd-4e70-acc1-f32b344d4795}\Elements\24000001 [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{521d7511-7875-11e7-93d9-e44bb22fdbc2}\Elements\26000022. [fsys\shared] - VDDK-Warn: ERROR 2 opening key mntApi388674662730830357\Objects\{521d7510-7875-11e7-93d9-e44bb22fdbc2}\Elements\26000022. [fsys\shared] - VDDK-Log: BootConfiguration::RetrieveVistaOsEntries error 0 entries:2 [fsys\shared] - VDDK-Log: PopulateOperatingSystemEntries error 0 [fsys\shared] - VDDK-Log: Unloaded hive mntApi388674662730830357 [fsys\shared] - VDDK-Log: DeleteHive: Deleted 8 hive log files on cleanup. [fsys\shared] - VDDK-Log: OSLoaderEntry: 'Windows' 'Windows Server 2012 R2' (disk:0 partition:0 offset:368050176) [fsys\shared] - VDDK-Log: Mntapi_GetSystemVolume: System volume found (BCD, index 1) [fsys\shared] - VDDK-Log: CopyHive: Copied 4 hive log files on D:\Program Files\Veritas\Backup Exec\Data\VMwareTemp\vixmntapi55. [fsys\shared] - VDDK-Log: [LoadTempHive] Registry hive D:\Program Files\Veritas\Backup Exec\Data\VMwareTemp\vixmntapi55\SOFTWARE is loaded under the name mntApi396366928930830357 [fsys\shared] - VDDK-Warn: ERROR: Error 2 reading CSDVersion value from key mntApi396366928930830357\Microsoft\Windows NT\CurrentVersion [fsys\shared] - VDDK-Warn: ERROR 2 reading SP information [fsys\shared] - VDDK-Log: CurrentType key is Multiprocessor Free [fsys\shared] - VDDK-Log: 64 bit registry contains Multiprocessor Free [fsys\shared] - VDDK-Log: Product name is Windows Server 2012 R2 Datacenter [fsys\shared] - VDDK-Log: OSLoaderEntry: 'Windows' 'Windows Server 2012 R2' (disk:0 partition:0 offset:368050176) [fsys\shared] - VDDK-Log: Mntapi_GetSystemVolume: System volume found (BCD, index 1) [fsys\shared] - VDDK-Log: CopyHive: Copied 4 hive log files on D:\Program Files\Veritas\Backup Exec\Data\VMwareTemp\vixmntapi59. [fsys\shared] - VDDK-Log: [LoadTempHive] Registry hive D:\Program Files\Veritas\Backup Exec\Data\VMwareTemp\vixmntapi59\SYSTEM is loaded under the name mntApi398936896330830357 [fsys\shared] - VDDK-Warn: ERROR: Error reading from mntApi398936896330830357\ControlSet001\Services\vmxnet - 2. [fsys\shared] - VDDK-Warn: ERROR 2 getting vmxnet information, assuming vmxnet is not installed [fsys\shared] - VDDK-Log: Unloaded hive mntApi396366928930830357 [fsys\shared] - VDDK-Log: DeleteHive: Deleted 8 hive log files on cleanup. [fsys\shared] - VDDK-Log: Unloaded hive mntApi398936896330830357 [fsys\shared] - VDDK-Log: DeleteHive: Deleted 8 hive log files on cleanup. [fsys\shared] - VDDK-Log: OSLoaderEntry: 'Windows' 'Windows Server 2012 R2' (disk:0 partition:0 offset:368050176) Thanks,Solved2.6KViews0likes2Comments
VMware 7.0.2 with BE 21.2R2
Dear all, We are setting up a test environment with the following elements: -VMware Cluster with two ESXi nodes and vCenter 7.0.2 -Fujitsu Eternus DX200S5 storage cabinet -Backup Exec 21.2R2 In the virtual layer we have several Windows Server 2019 VMs with Fault Tolerance active, could you confirm what is the current integration of these FT machines in Backup Exec backups and restores for specified versions of the involved products? At least, we have checked that backups can be completed directly from vCenter, without the need of additional agents. How we should perform a complete restore of a FT VM? Thank you very much for your help. BR, Samu