Netbackup error code 1. Any issue in restoring any files due to the errors?
At times, getting error code 1 for some backup and a rerun manually is successful. On some other days, it was able to completed successfully. No errors were seen. Any way to turn on more details logging to assist with troubleshooting?740Views0likes6Commentsthe backup failed to back up the requested files(6)
Hi, Our enviroment we have master server version 8.1.1 in Windows Server 2012 R2 . Last week we are getting a error code 6 form NBU for one snapshot/backup operation with the following error: Nov25,202312:58:26PM-Infonbjm(pid=6644)startingbackupjob(jobid=32857)forclientvcs,policyvcs,schedulevcs_full Nov25,202312:58:26PM-Infonbjm(pid=6644)requestingSTANDARD_RESOURCEresourcesfromRBforbackupjob(jobid=32857,requestid:{12AA4538-D7B1-4091-A24C-7CCEBB5B9ABC}) Nov25,202312:58:26PM-requestingresourcecifs1-stu Nov25,202312:58:26PM-requestingresourcesrv-nbu01i.msa.com.NBU_CLIENT.MAXJOBS.vcs Nov25,202312:58:26PM-requestingresourcesrv-nbu01i.msa.com.NBU_POLICY.MAXJOBS.vcs Nov25,202312:58:26PM-grantedresourcesrv-nbu01i.msa.com.NBU_CLIENT.MAXJOBS.vcs Nov25,202312:58:26PM-grantedresourcesrv-nbu01i.msa.com.NBU_POLICY.MAXJOBS.vcs Nov25,202312:58:26PM-grantedresourceMediaID=@aaaah;DiskVolume=\\192.168.140.169\cifs1;DiskPool=cifs1;Path=\\192.168.140.169\cifs1;StorageServer=srv-nbu01i.msa.com;MediaServer=srv-nbu01i.msa.com Nov25,202312:58:26PM-grantedresourcecifs1-stu Nov25,202312:58:26PM-estimated0kbytesneeded Nov25,202312:58:26PM-beginParentJob Nov25,202312:58:26PM-beginVMware:StartNotifyScript Nov25,202312:58:27PM-InfoRUNCMD(pid=32432)started Nov25,202312:58:27PM-InfoRUNCMD(pid=32432)exitingwithstatus:0 OperationStatus:0 Nov25,202312:58:27PM-endVMware:StartNotifyScript;elapsedtime0:00:01 Nov25,202312:58:27PM-beginVMware:StepByCondition OperationStatus:0 Nov25,202312:58:27PM-endVMware:StepByCondition;elapsedtime0:00:00 Nov25,202312:58:27PM-beginVMware:ReadFileList OperationStatus:0 Nov25,202312:58:27PM-endVMware:ReadFileList;elapsedtime0:00:00 Nov25,202312:58:27PM-beginVMware:CreateSnapshot Nov25,202312:58:27PM-Infobpbrm(pid=35140)vcsisthehosttobackupdatafrom Nov25,202312:58:27PM-Infobpbrm(pid=35140)readingfilelistforclient Nov25,202312:58:27PM-Infobpbrm(pid=35140)startbpfisonclient Nov25,202312:58:27PM-Infobpbrm(pid=35140)Startingcreatesnapshotprocessing Nov25,202312:58:27PM-startedprocessbpbrm(pid=35140) Nov25,202312:58:28PM-Infobpfis(pid=40904)Backupstarted Nov25,202312:58:28PM-snapshotbackupofclientvcsusingmethodVMware_v2 Nov25,202312:58:29PM-Infobpbrm(pid=35140)INF-vmwareLogger:CreatingsnapshotforvCenterserversrv-vcenter02.dmzmsa.com,ESXhostesx51.dmzmsa.com,BIOSUUID4209005c-4ec2-29a8-b85b-64661575584b,InstanceUUID5009b489-ff24-bdce-eca6-95a8003f543a,DisplayNamevcs,Hostnametrueconf.dmzmsa.com Nov25,202312:58:29PM-Infobpbrm(pid=35140)INF-vmwareLogger:Connectionstateofvirtualmachine:connected. Nov25,202312:58:51PM-endVMware:CreateSnapshot;elapsedtime0:00:24 Nov25,202312:58:51PM-Infobpfis(pid=40904)done.status:0 Nov25,202312:58:51PM-Infobpfis(pid=40904)done.status:0:therequestedoperationwassuccessfullycompleted Nov25,202312:58:51PM-endwriting OperationStatus:0 Nov25,202312:58:51PM-endParentJob;elapsedtime0:00:25 Nov25,202312:58:51PM-Infonbjm(pid=6644)snapshotid=vcs_1700906306 Nov25,202312:58:51PM-beginVMware:PolicyExecutionManagerPreprocessed OperationStatus:6 Nov25,20231:25:15PM-endVMware:PolicyExecutionManagerPreprocessed;elapsedtime0:26:24 Nov25,20231:25:15PM-beginVMware:StopOnError OperationStatus:0 Nov25,20231:25:15PM-endVMware:StopOnError;elapsedtime0:00:00 Nov25,20231:25:15PM-beginVMware:DeleteSnapshot Nov25,20231:25:15PM-startedprocessbpbrm(pid=40192) Nov25,20231:25:16PM-Infobpbrm(pid=40192)Startingdeletesnapshotprocessing Nov25,20231:25:16PM-Infobpfis(pid=40116)Backupstarted Nov25,20231:25:24PM-Infobpfis(pid=40116)done.status:0 Nov25,20231:25:24PM-endVMware:DeleteSnapshot;elapsedtime0:00:09 Nov25,20231:25:24PM-Infobpfis(pid=40116)done.status:0:therequestedoperationwassuccessfullycompleted Nov25,20231:25:24PM-endwriting OperationStatus:0 Nov25,20231:25:24PM-beginVMware:EndNotifyScript Nov25,20231:25:24PM-InfoRUNCMD(pid=40884)started Nov25,20231:25:24PM-InfoRUNCMD(pid=40884)exitingwithstatus:0 OperationStatus:0 Nov25,20231:25:24PM-endVMware:EndNotifyScript;elapsedtime0:00:00 OperationStatus:6 thebackupfailedtobackuptherequestedfiles (6) Could you please help me to resolve this? and the error occurs for many time. Thank you, Mike Androsov817Views0likes3CommentsThe backup failed to back up the requested files
Hi! I'm running netbackup 8.1.1. This message only appears for one vm backup. I can backup another vm on the same datastore without a problem. Mar19,202412:52:35AM-Infonbjm(pid=6784)startingbackupjob(jobid=38578)forclienttp-gmp-budgetpl2,policyInfrostructure_OKVS,scheduleInc_dayly Mar19,202412:52:35AM-Infonbjm(pid=6784)requestingSTANDARD_RESOURCEresourcesfromRBforbackupjob(jobid=38578,requestid:{1D0A6BA5-5AF6-432B-A6BA-16984ED1DA31}) Mar19,202412:52:35AM-requestingresourceRobots Mar19,202412:52:35AM-requestingresourcesrv-nbu01i.msa.com.NBU_CLIENT.MAXJOBS.tp-gmp-budgetpl2 Mar19,202412:52:35AM-requestingresourcesrv-nbu01i.msa.com.NBU_POLICY.MAXJOBS.Infrostructure_OKVS Mar19,202412:52:35AM-grantedresourcesrv-nbu01i.msa.com.NBU_CLIENT.MAXJOBS.tp-gmp-budgetpl2 Mar19,202412:52:35AM-grantedresourcesrv-nbu01i.msa.com.NBU_POLICY.MAXJOBS.Infrostructure_OKVS Mar19,202412:52:35AM-grantedresourceT369L5 Mar19,202412:52:35AM-grantedresourceIBM.ULT3580-TD5.000 Mar19,202412:52:35AM-grantedresourcesrv-nbu01i-hcart2-robot-tld-0 Mar19,202412:52:35AM-estimated31849843kbytesneeded Mar19,202412:52:35AM-Infonbjm(pid=6784)startedbackup(backupid=tp-gmp-budgetpl2_1710798755)jobforclienttp-gmp-budgetpl2,policyInfrostructure_OKVS,scheduleInc_daylyonstorageunitsrv-nbu01i-hcart2-robot-tld-0usingbackuphostsrv-nbu01i.msa.com Mar19,202412:52:35AM-startedprocessbpbrm(pid=10660) Mar19,202412:52:36AM-connecting Mar19,202412:52:36AM-connected;connecttime:0:00:00 Mar19,202412:52:36AM-Infobpbrm(pid=10660)tp-gmp-budgetpl2isthehosttobackupdatafrom Mar19,202412:52:36AM-Infobpbrm(pid=10660)readingfilelistforclient Mar19,202412:52:36AM-Infobpbrm(pid=10660)startingbpbkar32onclient Mar19,202412:52:39AM-Infobpbkar32(pid=11024)Backupstarted Mar19,202412:52:39AM-Infobpbkar32(pid=11024)archivebitprocessing:<enabled> Mar19,202412:52:39AM-mountingT369L5 Mar19,202412:52:39AM-Infobptm(pid=7672)start Mar19,202412:52:39AM-Infobptm(pid=7672)using262144databuffersize Mar19,202412:52:39AM-Infobptm(pid=7672)using256databuffers Mar19,202412:52:39AM-Infobptm(pid=7672)startbackup Mar19,202412:52:39AM-Infobptm(pid=7672)WaitingformountofmediaidT369L5(copy1)onserversrv-nbu01i.msa.com. Mar19,202412:52:42AM-Infobpbkar32(pid=11024)INF-BackingupvCenterserversrv-vcenter02.dmzmsa.com,ESXhostesx54.dmzmsa.com,BIOSUUID4209da86-5982-57a6-0437-3af5ee488116,InstanceUUID50097925-6f1c-fa6e-507d-d31fdd6efa7b,DisplayNametp-gmp-budgetpl2,Hostnametp-gmp-budgetpl.dmzmsa.com Mar19,202412:53:30AM-Infobptm(pid=7672)mediaidT369L5mountedondriveindex0,drivepath{10,0,0,0},drivenameIBM.ULT3580-TD5.000,copy1 Mar19,202412:53:30AM-mountedT369L5;mounttime:0:00:51 Mar19,202412:53:30AM-positioningT369L5tofile77 Mar19,202412:54:34AM-positionedT369L5;positiontime:0:01:04 Mar19,202412:54:34AM-beginwriting Mar19,20241:01:28AM-Errorbpbrm(pid=10660)fromclienttp-gmp-budgetpl2:ERR-Erroropeningthesnapshotdisksusinggiventransportmode:san:hotadd:nbd:nbdsslStatus23 Mar19,20241:01:29AM-Infobpbkar32(pid=11024)bpbkarwaited0timesforemptybuffer,delayed0times. Mar19,20241:01:35AM-Errorbpbrm(pid=10660)couldnotsendserverstatusmessagetoclient Mar19,20241:01:37AM-Criticalbpbrm(pid=10660)unexpectedterminationofclienttp-gmp-budgetpl2 Mar19,20241:01:37AM-Infobpbkar32(pid=0)done.status:6:thebackupfailedtobackuptherequestedfiles Mar19,20241:01:37AM-endwriting;writetime:0:07:03 thebackupfailedtobackuptherequestedfiles (6) Two days ago, the backup of this virtual machine was performed without problems. No changes were made to the policy settings.Solved827Views0likes4CommentsFull file list extracted from NetBackup Catalogue
Does anyone know if it is possible to generate an extracted list of all the files that have been backed up ever? I am looking to retire my NBU system, but want to identify items to be restored and moved to archive before I undertake the decom. Going through the restore procedure is a prohibitively slow process. Any advice is appreciated.358Views0likes1Commentimage dont exist but SLP tries to expire (error 228)
I mistakenly deleted an image from the catalog, which I backed up again and has its copy on tape, but the deleted image gives error 228 when trying to expire since it does not exist. I deleted the version of the SLP in which that policy was, but the versions are created again since there are other policies associated with the same slp. What can I do to prevent this expiration from being executed? windows server 2023 Netbackup 8.1.2 If anyone can help me I will be very grateful.Solved923Views0likes6CommentsNetbackup Oracle Intelligent Policy Windows client hang
Hi, i have a backup Oracle on windows client configured with intelligent policy and for few time it's ok. Now the backup write but after some hour it remain in writing status and not fail. Please someone had same problem? Thanks & Regards,1.1KViews0likes5CommentsHard Disk Amber light
Hi all, We had been having failed backup jobs every alternate date. We tried to reboot the NBU media server. Today, we checked that all our 12 hard disks are showing amber light. Is this some hardware failure? In the master server, we can see these error codes: 2106: disk storage server is down and 2074 EMM status: Disk volume is down.1KViews0likes3Comments2106: disk storage server is down and 2074 EMM status: Disk volume is down.
We are using Netbackup 9.1.0.1 and NBU model 5240. We have 2 errors that appear under the Master Server (reports > problems) First error that appeared: PureDiskVolume is marked down. Storage server {rtmo} Second error: NBU Status: 2074 EMM status: Disk volume is down. From our failed disk backup, it states 2106: disk storage server is down. We also saw from the host properties > media server > vnetd proxy encountered an error. We have rebooted the media server and restarted the services on the master server. But the same issue has appeared again after 2 days. We did not make any changes other than enabling the duplication jobs for all backup 1 month ago. We have limited logs from the media and master server as the logging settings is set as 'Mininum logging'. Any clue on why this issue suddenly occured?1.7KViews0likes9Comments