Reporting on user fails to bulk add users in Data Insight
When testing addition in the lab where I would have User1@productionand User1@Labthe user fails to add as unable to resolve: 2023-10-26 14:29:39 WARNING: #{421} [ServerUtils.getUserByLogonName] Unable to resolve user Java.lang.Exception: Unable to resolve user at com.symc.matrix.ui.server.ServerUtils.getUserByLogonName(ServerUtils.java:462) at com.symc.matrix.ui.server.ServerUtils.getUserByLogonName(ServerUtils.java:449) at com.symc.matrix.report.util.ReportsUtils.getUsers(ReportsUtils.java:6559) at com.symc.matrix.report.util.ReportsUtils.setCSVValues(ReportsUtils.java:7912) at com.symc.matrix.ui.server.servlets.FileUploadServlet.processReportsCsv(FileUploadServlet.java:776) at com.symc.matrix.ui.server.servlets.FileUploadServlet.processUpload(FileUploadServlet.java:264) at com.symc.matrix.ui.server.servlets.FileUploadServlet.doPost(FileUploadServlet.java:173) at javax.servlet.http.HttpServlet.service(HttpServlet.java:681) at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.symc.matrix.ui.server.filters.LoginFilter.doFilter(LoginFilter.java:110) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at com.symc.matrix.ui.server.filters.CacheControlFilter.doFilter(CacheControlFilter.java:107) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:359) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:399) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:889) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1735) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) 2023-10-26 14:29:39 WARNING: #{421} [ReportsUtils.getUsers] Not able to resolve user/group However if I type in the string used and filter both are returned. Is there a flag to add all found users? Is this a bug or assumption that a large enterprise does not have >1 user with the same name? Is there a known workaround to add the users to the report in bulk? Pix
Interoperability of Veritas Data Insight and Symantec's Data Loss Prevention configuration tips
The configuration of the Veritas Data Insight (DI) with (DLP) Data Loss Prevention by Symantec bi-directional interconnect requires configuration on both sides of the connection and each application has specific requirements. DI must have the access and permissions with a role to interact with the Reporting API and Web API of DLP to pull sensitive file information DLP must save the certificate for SSL comms to DI to retrieve the attributes via a configured Lookup request. Both applications require users configured in the other application for access.
