scsi

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Netbackup not writing to 1 of 2 drives
Hi Guys, Experiencing a very weird problem and looking for some assistance with troubleshooting this issue. Recently completed a hardware refresh and upgrade with current environment on Cisco C220 M3, Windows Server 2016, Netbackup 8.0 (master/media) whichhas a Quantum scalar i500 tape library with 2 drives connected to it. Netbackup device configuration picks up the 2 drives and medium changer but can only write to 1 of the 2 drives.Jobs fails with error Error bptm (pid=6448) ioctl (MTREW) failed on media id 000044, drive index 1, The semaphore timeout period has expired. (121) (../bptm.c.7962) We have ruled out faulty media, replaced the tape drive, swapped tape drivesbut the issue follows the path. Drive diagnostics fails on the 2nd drive though I can see a tape being mounted to the drive. Just fails at passing any further commands to it. Both Quantum and Netbackup support are unable to identify the cause. Any ideas? Regards, Robert
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robtaylor
7 years ago Place NetBackup
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Backup Exec Errors on HP Servers
I have recentely been experiencing a series of errors with Backupexec on my HP Proliant DL380 G5 Servers. The errors are almost exclusively related to backing up exchange to tape. I have found the problem to be solved by disabling the "HP WMI Storage Providers" service. The Error codewasE00084F9
28Tech
13 years ago Place Enterprise Data Services Community Blog
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