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mgambetti's avatar
mgambetti
Level 4
12 years ago

symantec ha agent for redhat 5 no demo license

i have installed th agent on redhat, but it keeps me saying "no demo license available" even if i choose that option from the installer menu...any help?

thank you.

ApplicationHA
business continuity
Evaluating
Installing
  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    12 years ago

    Hi,

    Sorry, the link is not accessible outside SYMC network. (Thanks Amit Rangari, for pointing it out).

    So, here is what the links describes:

    During the post-installation steps for ApplicationHA, the validity checks for the embedded evaluation license key may fail, and a related error message may appear:
    "Cannot register evaluation key on system <system_name>"

    This behavior is observed during installations that occur after December 31, 2011.

    Symantec has issued a patch for the CPI installer.

     

    So, if you want the patch, please escalate the case.

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  • Prasanna_Kulkar's avatar
    Prasanna_Kulkar
    Level 3
    12 years ago

    You can refer to below Technical Solution:

    http://www.symantec.com/business/support/index?page=content&id=TECH180577

     

    This should help. Let me know if it resolves your problem.

     

    --

    regards,

    Prasanna

     

  • mgambetti's avatar
    mgambetti
    Level 4
    12 years ago

    sorry...but i need the TRIAL version to work for a POC...i suppose it it best to allow me to download it, no?!

    how can i escalate a case for a trial version?!

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    12 years ago

    Hi,

    Sorry, the link is not accessible outside SYMC network. (Thanks Amit Rangari, for pointing it out).

    So, here is what the links describes:

    During the post-installation steps for ApplicationHA, the validity checks for the embedded evaluation license key may fail, and a related error message may appear:
    "Cannot register evaluation key on system <system_name>"

    This behavior is observed during installations that occur after December 31, 2011.

    Symantec has issued a patch for the CPI installer.

     

    So, if you want the patch, please escalate the case.

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    12 years ago

    Hi,

    The following hotfix/patch can be helpful:

    http://patchcentral.mvw.spt.symantec.com/index.php?cmd=pdata&release_id=5925

     

    Let me know, if that works.

    Thanks!

     

  • mgambetti's avatar
    mgambetti
    Level 4
    12 years ago

    mhm...from the log seems that the evaluation key generated is 1 year OLD ALREADY!! revert the date to 2011 solved the problem...