Forum Discussion

greeneluke's avatar
greeneluke
Level 3
7 years ago

2nd Tape drive not running job

Hi All,

 

I hope somebody can help me. I have a HP autoloader 4048 that had 2 * internal LTO4 drives. We replaced the 2 drives with LTO5 drives. In backup exec 2010D/device manager I can see the drives ok and have added them to device pool , one will run a backup/restore but the 2nd one just stays in a queued state. This wasnt a problem previously with the LTO4 drives. Any ideas?


Thank You

Luke

  • Additional information :

    So when I run a backup/restore job to non working drive, it immeadiatly goes to queued state. I just tried an inventory job there and it runs for approx 8 mins and then get the error below.

    Might be an issue with hardware addressing.

    Final Error: 0xe0008212 - Library Error - Invalid Element Address.

    • Larry_Fine's avatar
      Larry_Fine
      Level 6

      Have you deleted the LTO4 tape drives from Backup Exec?

      Have you deleted the LTO4 drives from Windows Device Manager (with "Show Hidden Devices enabled)?

      Can you post your adamm.log file here?

      • greeneluke's avatar
        greeneluke
        Level 3

        Hi Larry, 

        Thanks for the reply. Yes the old LTO4 drives are gone from Windows Device manager and Backup exec.

        adamm.log content below. 

        Thank You